Are you a a FiOS customer with your Verizon-supplied Actiontec MI424-WR router that keeps rebooting itself? Apparently a recent firmware upgrade, the software that runs the router, is buggy, but there is a solution. You can get it if you call and complain, that is, if you’re able to make it through the phone lines that are all bogged up from other customers calling about the same issue. Reader Jarrod writes, “My entire neighborhood is experiencing this issue and the only resolution I can find online says to call them and complain and then they will fix it. Too bad the support lines are jammed and after I did get through I have been on hold for over 1 1/2 hours.”
