Giving employees incentives to do a good job can go a long way in getting results, but as we learned with Wells Fargo’s recent fake account fiasco, it can also cause serious issues: hefty fines, loss of customers, and fired executives. One top banking official says the issue needs to change this culture now, and learn to balance incentives with the interests of the customers. [More]
Values vs. incentives
NY Fed President: Banks Must Change Culture That Led To Wells Fargo’s Fake Accounts
By 3.21.17 — Updated: 3.25.17
