If handing the keys to your car over to a valet parking service meant knowing that the company will forget to tell you when they damage your car, would anyone use valet parking at all? Probably not. Yet that’s exactly what happened when one restaurant customer, who discovered damage to his vehicle that the valet had sort of forgotten to tell him about. [More]
Consumers pay valets for a certain service: Taking charge of a vehicle, parking it until it’s needed, and returning it to the owner undamaged. But one Boston politician says valets should be responsible for another valuable service — preventing drunk drivers from hitting the road.