Remember Tony? He’s the guy who was waiting around for a package to be delivered by the U.S. Postal Service, only to find that the online tracking said a carrier had attempted to deliver it while he was out briefly — an event that video from his home security system proved never happened. While it’s still unclear what exactly led to the contradicting tracking info — something many, many of our readers have said they’ve experienced — there’s a happy ending in this case at least: Tony says the new postmaster in charge of his local office showed up on Wednesday to personally apologize to him for the mix-up. [More]
Head Of Local Post Office Shows Up At Guy’s Door To Personally Apologize For USPS Package Tracking Mix-Up
UPDATE: Tony says his local postmaster arrived on his doorstep the day after his story was posted on Consumerist, to personally apologize and get more information about his situation. [More]
What are mailboxes? What are they used for, and what should they be used for? In the delivery biz now, companies are wondering what goes in our mailboxes, what a mailbox should be, and who should be allowed to have access to them. Now, only you and your mail carrier are legally allowed to use your mailbox. Should that change? Should package delivery companies have access? What about grocery deliveries? What about your dry cleaning? [More]
Do you need something delivered? Perhaps a case of water, some booze, or maybe a box of fresh fish? Consider turning to the same people who bring you birthday cards and jury duty summonses: the U.S. Postal Service is now delivering groceries to customers in seven cities, and also doing same-day delivery in some markets of things you might not expect to see on a postal truck. [More]
The weather in Alabama, where reader Alison lives, has been extremely warm lately. If she lived in an old cartoon, mercury would be bursting out of the top of the thermometers. With temperatures of about one hundred degrees every day, she doesn’t really blame her mail carrier for not wanting to get up. However, what takes more work: walking to the porch, or shoving a package in the mailbox so firmly that the customer can’t get it out? [More]
Tempting though it may be for a postal worker to swipe any of the millions of pieces of mail flying around the country, most refrain, and our packages and letters get where they’re supposed to go. But every once in a while, we have the misfortune to hear about a mail carrier gone rogue. Like a Philadelphia postal worker who authorities say squirreled away tens of thousands of pieces of mail.
Wherever you have people trying to do something good for others, you’ll inevitably have others trying to twist that effort for their own benefit. There’s not always a name for these greedy people, but in the case of three postal workers accused of rigging the “Operation Santa” program, the word “Grinch” is pretty darn fitting.
Wait a minute — are the Delivery Driver Games coming up and no one warned us? Why else would a United States Postal Service worker appear to be fine-tuning her athletic prowess by chucking a delicate package onto a porch before a quick lap around her delivery van?
The United States Postal Service is apologizing to a deaf woman in Florida after she said workers at her local post office refused to accommodate her by providing service through writing, instead allegedly mocking her and making her feel humiliated.
In an effort to stop effectively pouring money straight into the gas tank, the United States Postal Service has taken the first step toward retiring its fleet of decades old, gas-guzzling trucks. The agency spent more than $539.7 million on fuel in its last fiscal year, partly because some of the trucks are just so darn old.
The other day we asked readers if they’d pay money to choose which carrier delivers their Amazon packages, and found that about 63% of you would be willing to pay some amount for that right. And it’s no wonder people want a choice, when the United States Postal Service has carriers chucking packages filled with delicate, expensive electronics inside onto porches like it’s a box filled with feathers.
If you’ve ever been expecting a package only to find that the delivery person reports leaving a notice (which may or may not have happened) or “attempted delivery” (again, sometimes without actually doing so), you’re not alone. We’ve heard from many readers over the years and experienced it ourselves. So why can’t Amazon Prime members choose their preferred delivery service?
USPS Proposes Price Increase For Postcards, International Mail; Cost Of First-Class “Forever” Stamps Unchanged
The United States Postal Service’s quest for financial stability might be hitting consumers’ pocketbooks come April if the agency’s proposed price increases gets the go-ahead. [More]
While retiring Postmaster General Patrick R. Donahoe is on his way out, that doesn’t mean he’s not about to weigh in on the idea of the United States Postal Service acting like a bank. Offering basic financial services has been suggested as a way to help the USPS get some much needed cash, but Donahoe is having none of it.
Once upon a time, Sundays provided a much-needed day of rest for the nation’s postal service workers. But that all changed when the United States Postal Service and Amazon kicked off a partnership to deliver packages seven days a week, and now, a year later, workers say the deal has resulted in long hours and weeks without a single day off. [More]
Today is it: traditionally, December 15 is the highest-volume shipping and mailing day of the entire year. The U.S. Postal Service will process 640 million cards, letters, postcards, periodicals, catalogs, and packages today alone. FedEx is doing its part, processing 22.6 million packages today. UPS says that its busiest day will be next Monday, as people try to get last-minute Christmas gifts to their destinations. [More]
Why A Village With 500 Residents Mails More Than 10,000 Christmas Cards From Its Post Office Every Year
How is it possible that in a village that boasts a population of only about 500 people sends more than 10,000 Christmas cards from its post office every year? Is it because each person in town has 20 friends? Or is it because the town has something special to do with Christmas?
Eating all the candy out of the glass jar on your desk. Spilling hot coffee on your computer while trying to beat your personal solitaire record. There are bad things you can do out of boredom at work, but one U.S. Postal Service worker admits she turned to taking as many as 2,000 pieces of mail she was supposed to deliver just to have something to do.