If a picture is worth a thousand words — which it is, I just cashed in a picture yesterday — then a video must be even more valuable, right? So thinketh Yelp, as it says that it’s previously announced video feature is now ready for users who want to add short clips to their reviews.
The Waterpik Cordless Plus Water Flosser is a great product, which lists for $50 and usually costs about $40. For that price, though, you aren’t buying it: you’re renting it. That’s what Jeff found out when he bought one. The rechargeable battery stopped working just past the warranty expiration date. He bought another: maybe that was a fluke. The new toothbrush lasted a whole 13 months. [More]
Have you ever visited a restaurant or store that was really terrible, but had lots and lots of four- and five-star Yelp reviews? Maybe they’re engaging in practices similar to a restaurant that Jennifer reviewed. They offered her a refund to change her poor review to four or five stars. She and her fiancé brought a large family group to a steakhouse for a pre-wedding “meet the family” dinner. Was it the second tip that the waiter added to their bill for himself, the extra $400 in seafood dinners added to their tab, or the the attempted sleight-of-hand with bottled water? She wrote about all of it, and the restaurant didn’t like it. The refund, however, was only to come after she revised the original review and pretended the bad experience never happened.
Our lab-coated cousins down the hall at Consumer Reports may test all kinds of products extensively, including mattresses, but we’re fairly certain they’ve never produced a ratings chart like this one. Hilariously-named sleep product review site Sleep Like the Dead polled their users to find out which type of mattress is best for the second most important thing that most people use their beds for: sex.
Marco wrote a script to tease out the most commonly appearing words in 1 and 5 star App store user reviews and found some interesting trends. Among them, the word “useless” is surprisingly popular for 1-star reviews, and it’s often for pretty narrowly defined reasons.
Non-gamers who cruise video game aisles looking for gifts are bewildered at the strange sights from the lineup of game boxes. Kmart is asking gamers to help out those customers by submitting user reviews that they’ll post near games in the store.