“Dark patterns” are when web designers exploit common browsing behaviors and use them to trick people into do something that’s to their disadvantage. One of these, the “anti-scan trick question,” is used by RyanAir to get people to sign up for travel insurance. Counterintuitively, to opt out you have to scroll through a “please select country of residence” drop-down menu. Sneaky.
user interface design
I guess Apple products aren’t idiot-proof after all. We have found your idiot nonpareil. There is a man in San Fran who needs help using Apple products. He is wiling to pay $200 an hour. This is his NSFW Craigsist ad/rant about how he is too busy to figure out how to get his credit card number from auto-populating when his kids buy stuff on iTunes, but has enough time for you to come over to his house and teach him how to use his devices.