Armed guards tried to quell an uprising yesterday among the passengers of US Airways flight 1922, who have been stuck in Costa Rica since their flight got canceled Saturday afternoon. The guards failed. [More]
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Update: Greetings From USAIR Flight 1922, Stuck For 24 Hours In Costa Rica
By 3.15.10
Paradise is great, but not if you’re trapped in it. Dan and his fellow passengers on US Airways flight 1922 were supposed to leave Costa Rica yesterday at 2:55pm. So far, with their broken plane awaiting a part, that hasn’t happened. Let’s check in on the front lines… [More]
U.S. Airways: Abandoning Passengers "Is Not A Compensation Issue"
By 8.31.08
“In order to ensure that all carriers remain focused on safety, aviation regulations do not require airlines to pay compensation for consequential expenses because of delayed or canceled flights.”
Round 44: US Air vs Microsoft
By 5.22.08
This is Round 44 in our Worst Company in America contest, US Air vs Microsoft!Here’s what readers said in previous rounds about why they hate these two companies…
Round 23: US Airways vs Washington Mutual
By 4.15.08
This is Round 23 in our Worst Company in America contest, US Airways vs Washington Mutual.
EECB Pressures US Airways To Reissue Unused Ticket, Waive Reissue Fee
By 10.14.07
Reader Matt screwed up. He forgot to cancel his reservation with US Airways when his friend’s delayed passport application forced them to change their travel plans. The situation was entirely Matt’s fault, and US Airways justifiably refused to reissue the ticket. Matt, however, swayed the airline by wrapping an excellent mea culpa cum plea into the feared Executive Email Carpet Bomb.
Fewer Delays On The Horizon
By 9.9.07
Several airlines are taking small steps to reduce the infuriating delays that have plagued carriers during their no-holds-barred fight to remain profitable. Airlines are still cramming their planes full of paying consumers, but they are hoping that building more ground time into schedules and changing the way flights are diverted will alleviate some complaints.
"Presumably The Flight Crew Was In Montreal"
By 3.6.07
Noreastern is miffed because his connecting US Air flight was canceled due to weather. Thing is, he was flying from Philly to Ohio, and it was snowing in neither of these two places.
When Flying Requires a Shoehorn
By 6.27.06
At six feet, five inches, Tom is a big man and when flying, he likes the aisle. Lately, the airlines don’t seem to care.
