ups

(Great Beyond)

Here’s Why Costco And Whole Foods Made Consumer Reports’ 2015 Naughty List

Every year, Santa Claus makes a master list of which children have been naughty or nice in the preceding year, and rewards them accordingly. Our sibling publication, Consumer Reports, makes its own list of judgement, deciding whether companies, not individuals, have behaved themselves in the past year. The list isn’t an overall evaluation of the company’s products or practices, but a way to call out out specific examples of admirable or deplorable behavior from the last year. [More]

UPS Predicts 630 Million Packages Between Thanksgiving And December 31

UPS Predicts 630 Million Packages Between Thanksgiving And December 31

FedEx predicted that they’ll process 317 million packages this holiday season between Thanksgiving and Christmas Day, and now UPS has made their own prediction public: they anticipate processing at least 630 million packages this year, an increase of 10% over last year. There are two problems with that figure: UPS has been really bad at predicting package volume the last two years, and more of those items are being shipped to residential addresses. [More]

UPS Agrees To Pay $4.2M To Resolve False Delivery Claims With 17 States

UPS Agrees To Pay $4.2M To Resolve False Delivery Claims With 17 States

We’ve all been there: you’re waiting for a package, you check the tracking, and it says they tried to deliver. Except you’ve been paying attention the whole time, and no knock has ever come. When it’s just one resident, that really stinks. When it’s a whole bunch of packages being delivered on government contracts, though, it’s lawsuit time. [More]

Amazon Planning To Hire 100,000 Temporary Workers This Holiday Season

Amazon Planning To Hire 100,000 Temporary Workers This Holiday Season

While Amazon continues to deflect criticism of its workplace culture, the retailer announced plans to nearly double its workforce this holiday season: adding 100,000 temporary workers to its roster. [More]

UPS Increasing Fees, Fuel Surcharges For Larger, Oversized Packages — Just In Time For The Holidays

UPS Increasing Fees, Fuel Surcharges For Larger, Oversized Packages — Just In Time For The Holidays

Shipping that new bike to your niece this holiday season will cost more than it did last year if you’re using UPS: the company announced that it’s upping the fees it charges customers to ship large, oversized packages as well as raising fuel surcharges on those items.

[More]

FedEx & UPS Sticking With High Fuel Surcharges Even As Gas Prices Drop

FedEx & UPS Sticking With High Fuel Surcharges Even As Gas Prices Drop

Even as prices for both diesel gasoline and jet fuel have dropped, the country’s two largest parcel shippers have remained steadfast in maintaining surcharges that will make it more expensive for businesses to fulfill online orders this holiday season. [More]

(Mike Matney)

Should The USPS Open Up Mailboxes To All Kinds Of Deliveries?

What are mailboxes? What are they used for, and what should they be used for? In the delivery biz now, companies are wondering what goes in our mailboxes, what a mailbox should be, and who should be allowed to have access to them. Now, only you and your mail carrier are legally allowed to use your mailbox. Should that change? Should package delivery companies have access? What about grocery deliveries? What about your dry cleaning? [More]

UPS Making It More Expensive For Retailers To Ship Your Large Purchases

UPS Making It More Expensive For Retailers To Ship Your Large Purchases

When online retailers like Amazon began making a big splash with free or discounted shipping, a lot of what customers bought were books, DVDs, video games — items that didn’t take up much room. But now people are buying TVs, refrigerators, grills, furniture, and other large items online, and UPS is apparently tired of giving retailers a discount on these shipments. [More]

Are Your Packages Really More Secure With UPS’ New Access Point Service?

Are Your Packages Really More Secure With UPS’ New Access Point Service?

Last October, United Parcel Service announced it would attempt to cut down on delivery stops and protect consumers’ packages from sticky fingers with its Access Point service that drops off packages at local businesses where you can pick them up at your convenience. While the idea seems great in theory – who doesn’t want to protect their unattended packages? – in practice, it appears there are still a few kinks to work out: Mainly that people aren’t aware of the service, and the packages may not be as secure as we’d hoped. [More]

frankieleon

New York Seeking $180M In Lawsuit Accusing UPS Of Shipping Untaxed Cigarettes

A new lawsuit filed by the state of New York and New York City is accusing United Parcel Service of shipping more than 136 million contrabands cigarettes across the state in the last five years. Those smokes are worth a lot of tax dollars — about $5 million for NYC and $30 million for the state — and as such, the lawsuit is seeking $180 million in damages and penalties.

[More]

UPS Hates Coming To Your House, To Begin Tacking On Surcharges For Residential Delivery

UPS Hates Coming To Your House, To Begin Tacking On Surcharges For Residential Delivery

Last week, in advance of its quarterly earnings report, UPS admitted that it over-spent on holiday shipping in 2014 and that it wouldn’t make that mistake again. Today, with those quarterly earnings announced, the company announced how it’s going to make back some of its money — by tacking on surcharges for residential deliveries. [More]

UPS Sorry About That Driver Who Peed On House After Throwing Package

UPS Sorry About That Driver Who Peed On House After Throwing Package

It’s nothing new to hear of a UPS, USPS or FedEx driver being caught on camera treating a customer’s package with reckless disregard for its contents. But what you don’t hear too much about are delivery drivers who, after mistreating the parcels with which they’ve been entrusted, decide to use the recipient’s house as a toilet. [More]

Misfit Photographer

UPS: We Tried Too Hard To Deliver Your Holiday Packages On Time

Today we have to ask ourselves the important questions like, “is there such a thing as being too prepared?” If you happen to be the United Parcel Service and we’re talking about the 2014 holiday shipping season then you’d probably say yes.

[More]

(protohiro)

Would You Be Willing To Pay More To Choose Who Delivers Your Amazon Orders?

If you’ve ever been expecting a package only to find that the delivery person reports leaving a notice (which may or may not have happened) or “attempted delivery” (again, sometimes without actually doing so), you’re not alone. We’ve heard from many readers over the years and experienced it ourselves. So why can’t Amazon Prime members choose their preferred delivery service?

[More]

Report: Shipping Carriers Got 98% Of Express Packages Under Christmas Trees On Time

Report: Shipping Carriers Got 98% Of Express Packages Under Christmas Trees On Time

Shipping carriers and retailers alike worked very hard to make sure that this Christmas wasn’t a repeat of the shipping-delay disaster that was Christmas 2013. While the lack of blizzards was helpful, their investments paid off: early reports show that most packages reached their destinations on time. [More]

UPS Will Conquer Its Biggest Shipping Day With Temps And Automation

UPS Will Conquer Its Biggest Shipping Day With Temps And Automation

While the second-to-last Monday before Christmas is usually the busiest shipping day of the year for the U.S. Postal Service and FedEx, for UPS the biggest day is today, the last Monday before the holiday. The company has invested a lot of money and technology in making sure that there isn’t a repeat of last year’s massive delay caused by bad weather and a flurry of last-minute shopping. [More]

(Morton Fox)

UPS Drives Forklift Into Valuable Sculpture, Shrugs

Current ad campaigns for UPS brag about the carrier’s abilities at logistics: getting a thing from one place to another is their specialty. Unless you’re one family in Michigan who used UPS Freight to ship a valuable sculpture across the country, which the carrier drove a forklift into. The company wouldn’t pay out an insurance claim on the artwork because the customer failed to fill in the statue’s declared value on the bill of lading that went with the shipment. [More]

Today Is The Biggest Shipping Day Of The Year

Today Is The Biggest Shipping Day Of The Year

Today is it: traditionally, December 15 is the highest-volume shipping and mailing day of the entire year. The U.S. Postal Service will process 640 million cards, letters, postcards, periodicals, catalogs, and packages today alone. FedEx is doing its part, processing 22.6 million packages today. UPS says that its busiest day will be next Monday, as people try to get last-minute Christmas gifts to their destinations. [More]