M ordered a MacBook Pro as a Christmas gift, but he says it didn’t show up when it was supposed to, despite UPS’s online report that it had been delivered to the “front door” of his apartment.
John sent his broken PlayStation 3 off for repair, but the game console has vanished thanks to either UPS, a UPS Store, the repair shop to which he sent the device or some combination of the three.
Ben says UPS is making a game of finding his packages, but it’s no fun because the carrier leaves him no hint of where he might find them.
Samuel says UPS gave him no notice before returning a package meant for him back to the sender. Through the tracking number he discovered he missed the requisite three failed attempts at delivery, but says he was never notified.
Sue has the whimsical idea that she can receive a package shipped via UPS by not waiting at home all day to sign it. She took a step to sign the InfoNotice that the driver left, authorizing UPS to leave the package for her without a signature. But the driver wouldn’t comply.