There are a few ways you can earn travel vouchers that let you fly on the cheap or for free, but slipping in the back door and stealing them could also earn you a trip to court. That’s the lesson playing out right now in Utah, where officials charged a man with a slew of crimes including theft after he allegedly hacked United Airlines and boosted unredeemed vouchers. [More]
A year ago, low-cost carrier Spirit Airlines made its debut in the American Customer Satisfaction Index with a thud, coming in dead last among airlines in the annual survey. But even with a 15% improvement over last year’s score, Spirit still couldn’t escape the cellar. [More]
Earlier this week, a United Airlines flight attendant quit her job in dramatic fashion when she deployed the emergency slide and exited the plane without explanation. It might seem like a laughing matter, but not to the airline that has to repay to replace the slide.
Just days after an airplane’s emergency slide came hurtling to the ground, landing in an Arizona yard, the emergency device is once again the center of an unusual story: a United Airlines’ flight attendant allegedly deployed a slide, rode it down, and walked away from her job after her plane landed in Houston on Monday. [More]
We’re no strangers to the idea of one unruly passenger prompting a commercial flight to change course, but who would have ever thought someone could disrupt a flight by doing something so peaceful as yoga and meditation? Folks, it can happen, and it did. [More]
In light of today’s attacks in Belgium, several U.S.-based airlines are waiving their typical rebooking penalties and fees for travelers flying from, to, or through Brussels and several other European cities. [More]
United Airlines CEO Oscar Munoz returns to work on Monday only two months after a heart transplant. Was the airline exec’s speedy recovery spurred by a desire to get back to business, or did Munoz return earlier than planned because it was the only way to earn his full bonus?
Two years ago, regional airlines warned that new regulations, higher costs of school, and lower salaries had led to a shortage of pilots for the companies that typically handle the smaller, regional routes for larger airlines. Now, one short-haul carrier says that lack of pilots is the reason it’s filed for bankruptcy. [More]
High winds and an impending snowstorm have brought a number of delays and cancellations to air travel into and out of Chicago airports today. As a result, many airlines are now offering to waive fees for travelers seeking to change their plans. [More]
The World Health Organization officially declared the Zika virus, a mosquito-borne illness that has been linked to birth defects in thousands of babies, an International Health Emergency. [More]
If you’re sick of folding yourself into a seat on one of United Airline’s 50-seater planes, relief is in sight in the somewhat near future. The Chicago-based carrier says it’s going to ditch many of those smaller aircraft, while planning to buy a bunch of larger planes for its fleet. [More]
Five years after United Airlines and Continental finalized their mega-merger, the resulting carrier has struggled to deal with both unhappy passengers and employees, and remains at the back of the customer satisfaction pack among the nation’s major airlines.