United Airlines Updates Login Protections With Pre-Selected Security Question Answers

United Airlines Updates Login Protections With Pre-Selected Security Question Answers

Earlier this year a man was accused of hacking United Airlines in order to steal travel vouchers from some frequents fliers. In an attempt to better protect loyal customers’ vouchers, mileage points, and other information, the carrier recently unveiled a slew of updates to its website, including employing a security question section with pre-selected answers. Wait, what?  [More]

Adam Fagen

Justice Dept. Sues United Airlines For Denying Benefits To Air Force Reservist On Military Leave

The Uniformed Services Employment and Reemployment Rights Act (USERRA) provides that anyone who takes leave from their current job to serve in the armed forces is entitled to the same general benefits as an employee on non-military leave. However, the U.S. Department of Justice says that United Airlines violated this law by refusing sick day benefits to an Air Force reservist while he was away on military leave. [More]

Bernal Saborio G. (berkuspic)

Man Pleads Guilty To Hacking United Airlines To Steal Travel Vouchers

Remember the guy who was accused of hacking into United Airlines system so he could steal a bunch of travel vouchers and then sell them for a profit? He’s just pleaded guilty. [More]

Adam Fagen

Dutch Teen Collects One Million United Airlines Miles For Finding Security Flaws

Next time you’re sitting on a United Airlines flight next to a European teenager getting the royal treatment, it could be the latest young hacker to figure out a security flaw in the airline’s network. [More]

Adam Fagen

United Airlines Revamping Some Fees For MileagePlus Members

Determining what fees you’ll have to pay when making changes to your United Airlines itinerary is about to get a bit slightly less complicated for MileagePlus members, as the airline recently unveiled it would create one set of fees for changing and canceling flights.  [More]

Adam Fagen

Man Arrested For Doing Yoga, Threatening Crew On Flight Owes United Airlines $44,000

Remember the man who was arrested after he refused to stop doing yoga and got violent with the crew, forcing the pilot of a United Airlines flight to turn the plane around? For all of that, he’ll have to pay United more than $44,000. [More]

quinn.anya

United Airlines Partners With TSA On Automated Security Lines To Cut Wait Times By 30%

United Airlines is joining Delta and America on the list of carriers teaming up with the Transportation Security Administration to revamp some hubs with automated security processes in order to alleviate congestion at security checkpoints.  [More]

Adam Fagen

Lawsuit: Passenger Injured After United Airlines Failed To Provide Wheelchair Assistance

A United Airlines passenger has filed a lawsuit against the company, claiming that she fell down an escalator and was injured after the carrier failed to provide her with wheelchair assistance as promised. [More]

zonaphoto

Alaska Airlines Testing Flights With Fuel Made From Fermented Corn

Fuel prices may have dropped for airlines in the past year, but that doesn’t mean they aren’t looking for alternative means to power their aircraft. To that end, Alaska Airlines today flew two flights using a biofuel mixture derived from fermented corn.  [More]

Adam Fagen

United Airlines Adding More Free Food To The Menu On Transatlantic Flights

Your next Transatlantic flight could be quieter in the near future, as United Airlines seeks to silence hungry travelers’ rumbling stomachs with new free food options it’s offering in the economy cabin. [More]

United Airlines Flight Lands Safely After Two Attempted Landings, Ceiling Panels Fall Mid-Air

United Airlines Flight Lands Safely After Two Attempted Landings, Ceiling Panels Fall Mid-Air

A United Airlines flight with 214 passengers aboard landed safety in New Jersey on Tuesday after the pilot aborted one landing attempt while several panels inside the aircraft fell to the floor. [More]

Quinn Dombrowski

Airlines Have Spent More Than $12M To Cut Airport Security Lines

The unofficial start of the busy summer travel season kicks off this weekend, with more than 231 million passengers expected to crowd the nation’s airports. That is, if they don’t miss their flight because of long security lines. In a bid to ensure that doesn’t happen, the country’s largest domestic airlines are shelling out big bucks — think $12 million and up — to alleviate congestion at security checkpoints.  [More]

Adam Fagen

Man Accused Of Hacking United Airlines Website, Stealing Travel Vouchers

There are a few ways you can earn travel vouchers that let you fly on the cheap or for free, but slipping in the back door and stealing them could also earn you a trip to court. That’s the lesson playing out right now in Utah, where officials charged a man with a slew of crimes including theft after he allegedly hacked United Airlines and boosted unredeemed vouchers. [More]

Rachel

An Improved Spirit Airlines Still Comes In Last In Customer Satisfaction Survey

A year ago, low-cost carrier Spirit Airlines made its debut in the American Customer Satisfaction Index with a thud, coming in dead last among airlines in the annual survey.  But even with a 15% improvement over last year’s score, Spirit still couldn’t escape the cellar. [More]

Rachel

Travel Agents Accuse United, American & Delta Airlines Of Price Conspiracy

Last summer, the Department of Justice announced that it had opened an investigation into alleged collusion between major airlines to keep ticket prices high. Now, a group of travel agents are accusing three major airlines of also conspiring to raise prices for trips with multiple stops.  [More]

Adam Fagen

Unnecessarily Deployed Emergency Slide Could Cost United Airlines As Much As $30,000

Earlier this week, a United Airlines flight attendant quit her job in dramatic fashion when she deployed the emergency slide and exited the plane without explanation. It might seem like a laughing matter, but not to the airline that has to repay to replace the slide.

[More]

(Adam Fagen)

Flight Attendant Deploys Emergency Slide For No Reason, Leaves Plane

Just days after an airplane’s emergency slide came hurtling to the ground, landing in an Arizona yard, the emergency device is once again the center of an unusual story: a United Airlines’ flight attendant allegedly deployed a slide, rode it down, and walked away from her job after her plane landed in Houston on Monday. [More]

frankieleon

United Airlines Flight Turns Around After Passenger Wouldn’t Stop Doing Yoga

We’re no strangers to the idea of one unruly passenger prompting a commercial flight to change course, but who would have ever thought someone could disrupt a flight by doing something so peaceful as yoga and meditation? Folks, it can happen, and it did. [More]