united airlines

John Kittelsrud

Bumping Rates On Airlines Fall After Carriers Change Overbooking Policies

You might remember a little incident on a United Airlines flight back in April in which a ticketed passenger was forcefully removed from a flight after he refused to give up his seat. That incident resulted in several airlines changing their policies related to overbooking flights, and the results of those changes are starting to show: The number of passengers bumped from U.S. airlines is at its lowest level in more than a decade.  [More]

Family Says 5-Year-Old Dog Died In United Cargo Hold

Family Says 5-Year-Old Dog Died In United Cargo Hold

United Airlines is facing blame for another pet death today after a family in Houston says that their 5-year-old King Charles spaniel died in the cargo hold of a flight from Houston to San Francisco. [More]

KHON

A Day Of Delays Strands United Passengers At Hawaii Airport For Nearly 24 Hours

It’s one thing to be trapped in paradise, it’s another to be trapped in paradise’s airport. Yet, that’s what some United Airlines passengers say happened over the weekend when their flight from Maui to Chicago was delayed for more than 24 hours and the airline’s furnished hotel had only a dozen or so rooms open.  [More]

InSapphoWeTrust

Teen Allegedly Groped By Fellow United Airlines Traveler

When sending a child on a cross-country trip unaccompanied, parents will likely be worried until they receive a call that their child has arrived safely. But a Washington family never imagined that call would include news that their teen daughter had allegedly been groped by a fellow passenger.  [More]

United Airlines Sued Over In-Flight Death Of Simon The Giant Rabbit

United Airlines Sued Over In-Flight Death Of Simon The Giant Rabbit

Simon, the giant rabbit who recently died during transport from London to Missouri, was destined to be shown off at the Iowa State Fair. Now, the three investors who had purchased Simon to raise money for the fair are taking United to court, accusing the airline of negligence. [More]

@adichappo

United Airlines Says It “Misunderstood” TSA About Non-Existent Ban On Comic Books

Now that the Transportation Security Administration has called shenanigans on United Airlines’ claim that folks leaving last weekend’s San Diego Comic-Con could not stow their comics in their checked bags, the airline is admitting that it was wrong about this bizarre request being any sort of federal requirement. [More]

MBQ

United CEO: Social Media Means People Will Pay Attention When Passengers Are Dragged Off Planes

Months after United Airlines found itself in the middle of a social media crap storm over a video of a ticketed passenger being dragged off a flight so an employee could take his seat, the airline’s CEO admits that the company has to learn to adjust to rapid spread of news online. [More]

MBQ

United Will Buy Your Hot Plane Ticket In Advance, Then Sell It For Big Bucks

In response to its recent publicity crisis — spurred in part by the forcible removal of a ticketed passenger so an employee could take his seat — United Airlines has been trying to change how it handles overbooked flights, while still maintaining its bottomline. Now, United wants to pay travelers for their seats on popular flights — so it can turn around and sell that ticket to someone else for more money. [More]

Hawaii News Now

United Gives Away Toddler’s Paid Seat, Forces Mom To Hold Son On Lap For 3 Hours

Here’s a little empathy exercise: Go find a 25-pound weight and put it on your lap. Now imagine you’re stuck like this on an airplane for three hours. Oh, and the weight is actually a 2-year-old boy who had a seat of his own until a United Airlines crew member ousted him to make room for a standby passenger.. [More]

Themarcogoon49

Baby Requires Medical Treatment After Overheating On Delayed United Plane

A Colorado woman says United Airlines and personnel at the Denver International Airport didn’t act quickly enough when her four-month-old son became overheated on a delayed flight and needed medical attention. [More]

(Adam Fagen)

How To Make Sure You Don’t Accidentally Buy United’s Crappy “Basic Economy” Tickets

When searching for the best fare on a flight, it’s not uncommon for customers to peruse a third-party travel site like Expedia or Priceline and jump at the lowest number they see associated with a flight. But some United Airlines passengers say this tried-and-true method has resulted in the unexpected purchase of a no-frills Basic Economy ticket. [More]

frankieleon

Airline Complaints Soar Following United’s Forced Removal Of Passenger

The Department of Transportation has released its latest report on consumer air travel complaints, and it looks like a number of high profile incidents — including the United passenger who was dragged from his seat to make room for an airline employee — may have inspired peeved travelers to speak up. [More]

RachelEPas

United Airlines Flight Grounded After Passengers Watched Jet Fuel Pour Out Of Wing

Being a passenger on a plane generally requires a good deal of faith in the laws of physics and in the experts who build and operate these jets. But every once in a while, a lay person will see something — like, say, jet fuel leaking out of the wing and onto the tarmac — and that faith can be shaken. [More]

KPRC

United Airlines Sorry About That Video Of Employee Shoving 71-Year-Old

As if United Airlines hasn’t had enough customer service issues to deal with this year, the carrier is once again apologizing to a passenger. This time, the company issued regrets for a nearly two-year-old incident that was thrust into the spotlight this week after a Texas man filed a lawsuit against the airline and two employees alleging he was injured when one of the workers pushed him to the ground during a confrontation that was caught on security camera.  [More]

Eric BEAUME

Basic Economy Flights Exist To Make You Pay More For Air Travel

If you haven’t booked any air travel recently, you might encounter something new to you the next time you schedule a trip: A new class of travel called “basic economy.” In exchange for lower fares, travelers in the basic economy section board last, can’t upgrade, and don’t have access to overhead bins. This sounds fair, but these flights may not be the great deals that they seem. [More]

Bernal Saborio G. (berkuspic)

Musician Claims United Airlines Wouldn’t Let Her Board With Centuries-Old Violin

A musician who was on her way to join the Missouri Symphony Orchestra on Sunday to play for the summer season said she wasn’t allowed to board her United Airlines flight with her centuries-old violin. And after an ensuing scuffle with airline staff, her attorney says a lawsuit is likely. [More]

Themarcogoon49

Will United Refund Tickets On Soon To Be Suspended Flights To Venezuela?

Scoring a direct flight from the U.S. to Caracas, Venezuela just got a bit more difficult for travelers, especially those who prefer to fly with United Airlines, as the company announced it would suspend flights to the country this summer.  [More]

InSapphoWeTrust

United Facing $435K Fine For Allegedly Flying A Plane That Wasn’t In Airworthy Condition

United Airlines may have to fork over $435,000 to the Federal Aviation Administration after the agency accused it of flying an aircraft that wasn’t in airworthy condition almost two dozen times. [More]