United Gets Off Easy, Pays $2.4M Penalty For Using Planes To Chauffeur Airport Exec To Vacation Home

(Jason Daniel Brown)

Last year, United Airlines CEO Jeff Smisek abruptly resigned amid a federal investigation into allegations that the airline had provided illegal special favors to an official in charge of Newark Liberty International Airport — including relaunching a route to South Carolina that just happened to be near a home owned by that official. United has now agreed to pay $2.4 million to settle a Securities and Exchange Commission investigation into these allegations — just a tiny portion of the financial benefit the airline received as a result of this back-room dealing. [More]

Themarcogoon49

Senator Calls On Airlines To Not Charge Extra For Access To Overhead Bins

Should fliers have to pay to access the overhead bin on their flights? One lawmaker doesn’t think so, and wants United Airlines to ditch a new lower-cost fare option that limits travelers to exactly one small carry-on item that fits under their seat. [More]

arsheffield

United Airlines Passenger Opens Exit Door, Hops Out While Plane Taxis

It’s always important to know where the exits are on an aircraft, but it’s also important that you not use the exit until the plane has come to a stop — and even then, you should not take it upon yourself to open the door. These are lessons that one United Airlines passenger apparently forgot. [More]

Amy McTigue

Do Airlines Really Ban Unruly Passengers For Life?

Here at Consumerist, we have seen more than our fair share of stories involving unruly or otherwise disruptive passengers who have gotten themselves kicked off flights for bad behavior. But upon hearing that Delta Air Lines had banned a passenger for life after he was caught on video yelling at his fellow travelers, we had to wonder: What do you have to do to get banned from an airline forever, and which U.S. carriers have such a policy in place? [More]

Adam Fagen

United Airlines Launching Cheaper “Basic Economy” Fares

Don’t mind not being able to pick your seats, boarding last, and carrying just a single personal item on board with you that fits under your seat? United Airlines thinks it has an option for you in its new, cheaper, “Basic Economy” fares. [More]

Eric BEAUME

Get Excited: U.S. Airlines Will Probably Raise Ticket Prices Next Year

Now that we’ve all gotten used to cheaper flights amid low fuel prices over the last few years, it’s time for the the airline industry to do its best to tick everyone off again by sending fare prices upwards once again. [More]

Adam Fagen

Glitch Blamed For Latest United Airlines Delays

While most of us were catching a few “Zs” last night, thousands of United Airlines passengers were waiting in terminals, sitting on planes on a tarmac, or otherwise biding their time as the carrier suffered yet another computer glitch delaying flights around the world.  [More]

United Airlines Loses WWII Veteran’s Medals, Uniforms In Luggage Mix-Up

United Airlines Loses WWII Veteran’s Medals, Uniforms In Luggage Mix-Up

Losing your luggage can be an annoying and expensive inconvenience when you have to quickly replace missing clothes and electronics, but some lost items are worth a lot more than any price tag you could ever try put on them.  [More]

RickDrew

United Flight Diverted After Drunk Passenger Breaks Plane’s Bathroom Door

A United Airlines flight had to make an emergency landing in Nashville on Monday night, after an apparently intoxicated passenger broke one of the plane’s bathroom doors and threw up in the sink. [More]

Adam Fagen

United Airlines CEO Admits The Company Should Probably Treat Customers Better

There must be something in the water this week: while American Airlines is urging customers to stop being such jerks in order to have a better flying experience, United Airlines’ CEO is admitting that the carrier could probably improve its relations with customers.

[More]

Paul Thompson)

Transatlantic United Airlines Flight Diverted After 12 Injured During Severe Turbulence

A United Airlines flight from Houston bound for London was diverted to Shannon Airport in Ireland, after extremely bumpy skies injured 12 onboard. [More]

Bernal Saborio G. (berkuspic)

United Airlines Employee Accused Of Stealing $129K Worth Of Jewelry From Passenger

Despite that popular childhood chant, finders is not keepers in the adult world, which is why a United Airlines employee is in hot water for allegedly boosting $129,000 in jewelry that was stashed in a passenger’s lost bag. [More]

Rachel

Four Airlines Fined For Misinforming Passengers About Compensation For Lost Bags & Being Bumped

If you’re involuntarily bumped from an overbooked flight, or if your bags are lost, the airline owes you some form of compensation. It turns out that four carriers — American, United, Alaska, and Southwest Airlines — haven’t exactly been forthright with all their passengers when it comes to getting what they are owed. [More]

United Airlines Updates Login Protections With Pre-Selected Security Question Answers

United Airlines Updates Login Protections With Pre-Selected Security Question Answers

Earlier this year a man was accused of hacking United Airlines in order to steal travel vouchers from some frequents fliers. In an attempt to better protect loyal customers’ vouchers, mileage points, and other information, the carrier recently unveiled a slew of updates to its website, including employing a security question section with pre-selected answers. Wait, what?  [More]

Adam Fagen

Justice Dept. Sues United Airlines For Denying Benefits To Air Force Reservist On Military Leave

The Uniformed Services Employment and Reemployment Rights Act (USERRA) provides that anyone who takes leave from their current job to serve in the armed forces is entitled to the same general benefits as an employee on non-military leave. However, the U.S. Department of Justice says that United Airlines violated this law by refusing sick day benefits to an Air Force reservist while he was away on military leave. [More]

Bernal Saborio G. (berkuspic)

Man Pleads Guilty To Hacking United Airlines To Steal Travel Vouchers

Remember the guy who was accused of hacking into United Airlines system so he could steal a bunch of travel vouchers and then sell them for a profit? He’s just pleaded guilty. [More]

Adam Fagen

Dutch Teen Collects One Million United Airlines Miles For Finding Security Flaws

Next time you’re sitting on a United Airlines flight next to a European teenager getting the royal treatment, it could be the latest young hacker to figure out a security flaw in the airline’s network. [More]

Adam Fagen

United Airlines Revamping Some Fees For MileagePlus Members

Determining what fees you’ll have to pay when making changes to your United Airlines itinerary is about to get a bit slightly less complicated for MileagePlus members, as the airline recently unveiled it would create one set of fees for changing and canceling flights.  [More]