When your TV conks out, there is that moment when you play the “When Did I Buy It?” game to try to figure out whether it is still covered by the manufacturer’s warranty. And when you realize it’s several months past the warranty date, that when you begin playing a different game: “Should I pay to fix it or just go to town on it with my old golf clubs?” Luckily for one Consumerist reader, he found a Samsung rep who understood his pain and decided to do something about it. [More]
