Rich had to part ways with DirecTV because he was moving, and was careful to verify he wouldn’t owe an early termination fee. Sure enough, his next bank statement showed an unexpected $180 charge from the satellite provider. The company quickly admitted the error, but Rich says it’s been three weeks and DirecTV has yet to cough up the cash. Even worse, DirecTV tells him it will be another 6 to 8 weeks before he can hope for his long-lost money to return to him.
By June 30, 2010