Replacing the flooring in his house, Scott authorized the contractor to charge 30 percent of the estimated cost as a down payment. To his dismay, the contractor rang up the card for the full amount before the work was done, then continued to charge the card when he needed more materials.
Amanda says someone managed to nab her credit card info and tried to stick her with $500 in World of Warcraft charges. Most of the charges didn’t go through, but she remained $100 in the hole until she got a refund. It’s enough to make someone want to go on a Death Knight rampage.
Stephanie says a pickpocket swiped her cell phone a year ago and stuck her with a $6,200 bill, thanks mainly to calls to the Ivory Coast, the country so clean it was named after two types of soap.
Matthew says a firmware upgrade spelled game over for his PS3, then he started a weeks-long battle with Sony to repair it for free. He says Sony made an unauthorized charge on his credit card before finally relenting and taking the charge off, fixing the console and giving him a free game.
James went into Radio Shack determined to make a purchase without getting stung by the forced $1 Livestrong donation some customers say they’re finding on their receipts. He even joked with the clerk about the phenomenon. Then when he looked at his receipt, sure enough he found out he was an unwilling donor.
Although Radio Shack employees insist they can’t make a customer donate a dollar to Livestrong at checkout, Cheryl’s tale is disturbingly similar to that of Ryan, who says Radio Shack swiped a buck for him in the name of cancer research.
Mary says DirecTV stuck it to her after she missed a payment. Not only did it cancel her service, but she says it charged $680 to her checking account for unreturned equipment — never mind the fact that she still had time left in her seven-day period to return the stuff.
If you’re managing cellphones for a family or your parents, or let’s say hypothetically you have a boyfriend who says he reads Consumerist but really he doesn’t or else he would have known better, you’ll probably run into stupid subscription and content fees from time to time. You know how people are when it comes to fake “free” offers.
It appears that classiccloseouts.com has decided that they could get a nice revenue boost by going back through their files and giving all their past customers a nice new charge on their credit cards. Of course, they don’t answer their phones, their voicemail is full, and there’s no notice of the charge.