Adam ordered an older netbook from geeks.com. When it arrived, the wireless Internet didn’t work, so he upgraded the version of Ubuntu Linux from 8.04 to 10.04. This just broke almost everything else on the computer. He returned the netbook to geeks.com, but didn’t expect them to offer a full refund of the purchase price and shipping — which goes against the stated return policy.
Dell sells lots of computers that run on Windows. It sells a few that run on Linux. Apparently eager to sell a few more of the latter, Dell boasted on its site that the free operating system is “safer than Microsoft Windows.” Bad idea. The claim has vanished, replaced by the less specific “Ubuntu [Linux] is secure.”
Matt’s Officejet 6110 scans perfectly under Ubuntu, but won’t play nice with Leopard. When Matt called HP for support, he was told that the company has no plans to issue new drivers so he should just buy a new printer. To soften the blow, the tech mentioned HP’s trade-in program, which would give Matt a whopping $16 for his printer.