Study: Students “Easily Duped” By Fake News, Sponsored Content

Jason Cook

You might assume that a child raised on online content may be better positioned to tell when news and information is coming from legitimate sources and when that source is a fake or an ad. However, the results of a new study appear to indicate that this always-connected generation is no better equipped to sort fact from fiction online. [More]

Tom Raftery

Twitter Improving Tools To Hide, Report Harassment And Abuse

It’s been the better part of two years since Twitter then-CEO Dick Costolo admitted, “We suck at dealing with abuse and trolls on the platform and we’ve sucked at it for years.” And finally, it seems, Twitter is trying to suck less. [More]

Twitter May Sell Vine For Cheap Instead Of Closing It Down

Twitter May Sell Vine For Cheap Instead Of Closing It Down

A few weeks ago, Twitter upset creators and fans of its six-second looping video service, Vine, by announcing its plans to close down the app. That may not be the case, though: there are reportedly some suitors that want to take Vine off Twitter’s hands for a low price and keep it alive. [More]

Twitter Launching Direct Message Bot Feature To Help Companies With Customer Service

Twitter Launching Direct Message Bot Feature To Help Companies With Customer Service

There are some customer service situations where you might want to talk to a human about your problem in detail, but in others, communicating with a preprogrammed robot may resolve an issue more quickly. For those cases, Twitter is introducing a chatbot that companies can use to talk to customers via the platforms Direct Messages feature. [More]

Tom Raftery

Twitter Users Frustrated By Disappearance Of “@-Replies”

When Twitter was created, there was no built-in way to indicate that you were Tweeting to a particular account, so users came up with the “@username” method for tagging others in their Tweets. In the decade since, the @- reply has gone from obscure shorthand to commonplace usage by hundreds of millions of people. But as part of Twitter’s recently announced changes, the @-reply is vanishing — and some folks are not happy. [More]

Twitter Closing Down 6-Second Video App Vine

Twitter Closing Down 6-Second Video App Vine

Four years ago, Twitter bought Vine, an app that let users upload and browse looping six-second video clips. While a community of people who elevated repeating video clips to an art form grew around the site, which hadn’t actually opened yet when Twitter bought it, Instagram and Snapchat also grew since then as places to share short videos. Now, on the same day that it cut 9% of its staff, Twitter announced that it’s shutting down Vine. [More]

Tom Raftery

Twitter Laying Off 9% Of Workforce After Failing To Sell Itself

As expected, Twitter has announced that it’s laying off a large chunk of its workforce as it prepares to go it alone after failing to attract a solid suitor. [More]

Tom Raftery

Report: Twitter Preparing To Cut Hundreds Of Jobs After Failing To Find Buyer

After failing to secure a buyer for the company, Twitter is now reportedly looking to slash hundreds of jobs, totaling about 8% of its workforce. [More]

Tom Richardson

Trouble With Twitter, Reddit, Or The Rest Of The Internet Today? It’s Not Just You.

Update: Dyn reports that as of about 9:30 a.m., service has been restored and affected sites and services should start returning to normal. However, as of about 11:50 another round appears to have begun, with even more trouble hitting around 1:30 ET. Read on for more about the scope of the issue. [More]

Tom Raftery

Salesforce Joins Companies Walking Away From Twitter Purchase

Poor Twitter. Despite an abundance of rumored suitors, it’s starting to look like no one wants to buy the social media company. This time, it’s Salesforce that’s walking away from discussions. [More]

Tom Raftery

Report: Google, Disney Aren’t Going To Bid For Twitter After All

While the rumor mill has been working extra hard lately, churning out names of possible suitors looking to buy Twitter, a new report says a few big names are definitely not interested in putting up bids. [More]

Tom Raftery

Twitter Study Unsurprisingly Finds Using Twitter Is Good For Business

Weeks after Twitter rolled out a suite of new customer service tools for businesses using the social network to connect with clients, the company has come out with a not-at-all-shocking report that interacting with customers on Twitter is good for business. Flabbergasted? Probably not.  [More]

Report: Disney Working On Bid For Twitter

Report: Disney Working On Bid For Twitter

The Walt Disney Co., the well-known operator of theme parks, movie production studios, and cable television networks could soon be a huge player in social media — at least according to reports claiming that Big Mouse is working on a bid for Twitter.  [More]

Tom Raftery

Twitter Sales Rumors Heat Up, But Is A Deal Around The Corner?

In the three days since reports began to surface that Twitter was looking to sell itself — possibly to Google or professional networking site Salesforce — rumors, ranging from a $16 billion list price to a sale happening right this minute, have heated up significantly.  [More]

Tom Raftery

Report: Twitter Looking To Sell Itself — Maybe To Google

Twitter might be a hugely popular social media platform, but for all its influence and reach, the company is not exactly minting money.  So it may not come as a surprise that Twitter is once again the subject of merger rumors. [More]

Tom Raftery

Twitter Now Lets Businesses Show When They Monitor Customer Service Tweets

The Twitter feeds of most big companies are littered with gripes from customers trying to get someone to resolve their problem. Thing is, some companies either don’t monitor their Twitter feeds for customer service complaints, or only only respond to these Tweets during certain times. A new Twitter feature is intended to let businesses be more transparent about if and when they handle customer service on the social media platform.
[More]

Tom Raftery

Twitter’s Expanded Character Count Coming Sept. 19

Your zany uncle’s Tweets are about to get a bit more long-winded, even with those photos, GIFs, and other add-ons. After announcing last spring that it would revamp the way it counts characters in Tweets, Twitter has reportedly put a date on when this change will kick in. [More]

Twitter Tweaks Direct Messages To Add Read Receipts, Typing Indicators

Twitter Tweaks Direct Messages To Add Read Receipts, Typing Indicators

In yet another example of the social media technology version of keeping up the with Joneses, Twitter announced today that it’s rolling out changes to Direct Messages that will make the platform a lot more like its competitors, including read receipts so you’ll know if your friend is deliberately ignoring you. [More]