Do you have a right to complain about your job and your employer on social media? It might not be advisable for your career, but a recent National Labor Relations Board decision is that Chipotle was wrong to fire an employee for his Tweets about the company’s labor practices and because his manager feared that he may become violent. [More]
Nearly three years after Twitter changed its blocking policy to be a bit more stalker-friendly and almost immediately backtracked, the social network is making more changes, rolling out an improvement that aims to close a loophole that allowed blocked users from sneaking into your newsfeed through retweets. [More]
When major news event happen, the people who run brands’ social media accounts have a tough choice: should they mention it or not? When things go wrong, people accuse you of using the deaths of beloved celebrities to hawk shoes or cereal. The problem, though, is that the rewards for brands are too great, and they aren’t about to stop trying just because a few people are offended. [More]
If you’re a fan of TweetDeck and you happen to use the Windows-based app, it’s time to start saying “goodbye.” Twitter announced today that it will end support for that particular service on April 15. [More]
Have you checked Twitter today? If so, then you may have noticed a few things. First, that beautiful background image you carefully selected to show a bit of your personality is no longer decorating your page; instead, it’s been replaced with a plain white void. The result: this new version of Twitter looks an awful lot like Facebook: a small profile picture on the left and a long photo of your choosing plastered at the top of the page. [More]
As often as we use social media to proclaim our likes and loves, just as often we air grievances to our friends and the world — including complaints about the companies we do business with. When it comes to talking about airlines on social media, a new report says it’s a negative arena, especially when it comes to the largest carriers.
By now we know that celebrities (and pseudo-celebrities) often lend their names to products that may or may not have devastating effects on consumers. Of course, hawking a product for a paycheck doesn’t automatically make the spokesperson in question an expert on the product or the consequences of using it. [More]
Now that Google has realized Google+ is likely never going to compete with Twitter on a social media level, the two companies have once again reached a deal that will allow tweets to be more searchable online. Starting in the first half of this year, tweets will show up in Google search results as soon as they’re posted, according to a new report.
In yet another chapter of the book all companies should read, How Not To Tweet So You Don’t Risk Offending Your Customers, Dave & Buster’s went and shoved the basketball into its own hoop with a misguided tweet timed to coincide with #TacoTuesdays that basically says anyone named Juan likes tacos.
Imagine, if you will, Twitter’s Fail Whale. But instead of popping up to be like, “Hey, Twitter isn’t working, uh oh,” he’s swimming up to the entire catalog of tweets dating back to the long-ago beginning in 2006 and swallowing all of them in his hungry, gaping maw. The eating is good for those interested in seeing what anyone ever in the history of Twitter time has tweeted about, as one index of the social web says it’s added every public tweet ever published to its collection. [More]