A few weeks ago, Sears announced with its quarterly earnings that it was looking into doing some unspecified money-making thing with its signature house brands: Kenmore, Craftsman, and DieHard. Most observers assumed that this meant selling the brands, since Sears Holdings needs some cash flow. Instead, the company is expanding the brands to include new and related like DieHard car tires and now Kenmore-brand televisions. [More]
Sharp was an early player in the flat panel screen market, but the Japanese company has decided to leave behind their TV business in the Americas, agreeing to license their name to a Chinese company, Hisense. Sharp sold its factory in Mexico to Hisense, which will presumably supply TVs to customers in North and South America alike. [More]
TV’s are getting bigger and better every year, while also getting thinner and lighter. That’s good, but even as resolution increases by leaps and bounds, there have been some trade-offs in performance. This year, though, a new tech with a name right out of science fiction — the quantum dot — is the buzzword promising to be the solution to that problem.
If you look around the Internet this week, you’ll see any number of stories advising you on the best TVs (and best deals on those TVs) for watching the upcoming Super Bowl. Given all this attention, you might think that tons of people are rushing to stores to snatch up big screens. But this may be much ado about very little. [More]
It’s not every day that the Internet’s commenters can all decide together which product on Amazon is most in need of derision by way of product reviews. This time it’s not a gallon of whole milk or even a gigantic tub of lube, but a $40,000, 85-inch LED TV from Samsung. It’s on sale, too, down from $44,999.99! [More]
There might have been thousands of people who received vouchers from Walmart during Thanksgiving weekend that entitled them to order a television online at a certain price. For many of them, the voucher didn’t work, so they called the toll-free number on the voucher. For some reason that isn’t clear to anyone yet, this number was forwarded to a spa in Wisconsin. [More]
Your co-workers, friends, and maybe even your loved ones might not know you obsessively watch marathons of House Hunters International, but your TV soon will, with LG and others looking to launch Internet-connected sets that tell third-party marketers about all the horrible TV shows you watch. [More]
Reader L. had heard nightmare tales about Best Buy’s Black Tie Protection Plans, but they couldn’t possibly be true. Could they? Two years into a four-year protection plan on his TV, he found out the hard way. No, they didn’t refuse to cover his problem, or stall on sending a repair person over: they had canceled his plan back in 2011, but forgotten to tell him. [More]
Consumerist reader “A” works at Best Buy and sees a lot of customers buying large TVs. He also sees many of those TV-buying customers making the same mistakes when it comes time to take that new set home. [More]
With many Ultra HD (or 4K) TVs ranging in price anywhere from $5,000 to $25,000, early adopters who want that level of visual definition without going bankrupt may be tempted to buy Seiki’s 50″ Ultra HD for around $1,500. But our TV-testing siblings at Consumer Reports say you’d probably be better off saving your money for now. [More]
Chad is getting surgery soon: a spinal fusion. He’d like to be able to lie around and stare at his TV while he recovers from the operation, but his TV isn’t working so well. Audio from the coaxial connection went fuzzy, and now doesn’t work at all. A technician came to repair the TV, which was under warranty, and just went ahead and drilled through the screen. Now Chad is stuck between the service company and Toshiba, and they just keep passing him back and forth.
How long could your household go without a television? It depends on how many people are there, what you watch, what time of year it is, how the weather is, and whether or not it’s Christmas break and your kids are home from school. That’s the case for Roman’s family, cord cutters who are cut off from television content. Last Black Friday, Roman got a Vizio 3D smart TV from Walmart. Just under a year later, the set doesn’t work. That’s okay, though: he bought the extended warranty. The repair service set up an appointment, then just didn’t show after Roman took a day off work and waited around for them. Why? They didn’t have the part he needed in stock. [More]
Earlier this week, we shared the story of reader Michael, who bought a pricey 3-D smart television from Amazon. His family thought it was pretty awesome until the set’s remote would no longer work. A few different repair teams weren’t able to make the TV and its remote work together permanently. Would he be left with a great big TV set that he couldn’t even use to watch YouTube videos? Sure, that’s a first world problem, but consumers deserve to get what they pay for. We posted about Michael and his TV. Coincidentally, after the post went up LG contacted him with a resolution.
Here’s the problem with smart TVs that I had never thought of: they depend heavily on the remote controls that come in the box. That’s a lesson that Michael has learned the hard and expensive way. The “magic” remote that came with his 47-inch LG smart TV won’t work. That’s not very magical. Years ago, if your remote control didn’t work, the worst-case scenario was that you would have to get up off your rear end to adjust the volume or change the channel. In the case of Michael’s TV, he can’t use any of the Internet features without that specific remote. You know, the thing that distinguishes a smart TV from other, stupider TVs. Update: LG is sending Michael a new television.
Turn your peepers on “ogle” and prepare yourself to want the newest shiny thing: TV technology is getting shnazzier and the next generation of technology has just been officially dubbed Ultra HD. It’s so easy, rolls right off the tongue and was approved by the Consumer Electronics Association. The HD replaced “4K” which had been the industry lingo for any TV with four times the resolution of a regular HD set.
It’s not that Steve was begging for any special favors, or violating the policies that Amazon itself has posted. He saw the price on the TV he had already purchased drop by more than $200 as part of a special sale, and he contacted Amazon for a price adjustment, per their policy. And they denied him, because the sale price didn’t apply at that exact moment he called. A screen grab and Amazon’s own records weren’t enough proof.
Joshua has only had his Panasonic 3-D plasma TV for six months, so it’s still well within the initial one-year warranty. It’s developed a strange problem where one particular area of the screen glows bright green, flickers, and is hot to the touch. Once Panasonic was able to find someone on staff capable of viewing the YouTube video he sent in as evidence, they ultimately concluded that a hot flickering pixel is not covered by the warranty. Really? Somehow, he expected more after dropping $1,500 on a TV.