When I was but a young Consumerist, the only way to get your hands on an American Girl doll — once parents had been successfully harangued into purchasing the pricey toy — was by mail order. Since then, Pleasant Company, now a subsidiary of Mattel, has 20 stores around the country dedicated to selling the dolls as well as a website. Times are changing yet again: starting next month, the dolls will also be available at Toys ‘R’ Us stores. [More]
Nearly five months ago, major retailer pulled “hoverboard” scooters from shelves after the Consumer Product Safety Commission said the not-actually-hovering devices were unsafe unless they met certain standards. Now the federal safety agency is announcing an official recall of around 501,000 hoverboards. [More]
Here’s how eCash for truck drivers at Toys ‘R’ Us was supposed to work. Authorized employees would load the cash on drivers’ debit cards, and the drivers would use that money for things like meals, lodging, and repairs to their vehicles. Employees other than drivers are not supposed to load up a debit card with company money, then withdraw cash at an ATM. Yet one man is accused of doing exactly that, taking out $1.89 million over a period of almost three years. [More]
Just days after federal safety regulators urged retailers and manufacturers to remove so-called hoverboards from their shelves if they don’t meet certain safety standards set by the Underwriters Laboratory, one of the country’s largest toy stores, Toys ‘R’ Us, did just that. [More]
Each year manufacturers and federal safety regulators initiate safety recalls for a number of baby- and child-focused products. One major retailer wants to ensure you’ve rid your home of these potentially dangerous items by offering discounts if you trade in the goods for new ones. [More]
Earlier this year, we learned that the huge flagship Toys”R”Us store in New York City’s Times Square would be closing after the toy-centric holiday of Christmas. Today, the store still stands, full of empty shelves and sadness. Also, there’s still a big Star Wars display. [More]
Shoppers visit a store called Toys ‘R’ Us because they’re looking for toys, and because they want those toys immediately. Otherwise, wouldn’t they shop online? Yet for the last few years, Toys ‘R’ Us has considered an item “in stock” if they have only three on the shelf, losing out on sales when they didn’t have items that shoppers wanted. [More]
This will be the last holiday shopping season for the Toys ‘R’ Us flagship location in Manhattan, as the retailer plans to leave its 110,000-square-foot mega-store at the end of the month. [More]
If you enjoyed having a wide selection of toys available to you for 30 hours straight between Thanksgiving and Black Friday, we have some great news for you! Toys ‘R’ Us is keeping the same holiday hours as last year, opening their doors at 5 PM on Thanksgiving and keeping them open straight through until 11 PM on Black Friday. [More]
Toys ‘R’ Us is planning ahead, and wants you to think of them when you shop for toys this holiday season. Specifically, they want you to think, “Hey, I can get free shipping from Toys ‘R’ Us if I spend more than $19, and I don’t have to buy a membership, unlike at Walmart or Amazon!” [More]
The doors will close, the giant piano keyboard will fall silent and all those giant stuffed animals will lose the attention of adoring crowds when FAO Schwarz’s New York City flagship closes today. Will there be a clearance sale on ginormous tigers, or an auction of oversized musical instruments? It’s unclear, though Toys “R” Us, the owners of FAO Schwarz, says it’s looking for a new home to sell toys and bring in tourists again.
Winning the chance to run through a toy store as a kid and grab anything and everything your heart could desire, Nickelodeon’s Super Toy Run was the epitome of luck, making the show’s winners the subject of intense envy back in the ‘80s and early ‘90s. So what was it like to live the dream?
Toys ‘R’ Us has a problem: they’re a specialty store that people love, but they must compete with mega-discounters like Walmart and online vendors like Amazon on price. When they can’t do that and still make money, how are they to survive? The company’s new idea: get kids in the door by creating an experience, not just a place to buy toys. [More]
For years, an increasing number of retailers have been pushing their “buy online, pickup in store” (BOPIS, for all you acronym lovers) option as a expedient option that offers the convenience of online shopping without the hassle of having to search the aisles. But is it really any faster than traditional bricks-and-mortar shopping? [More]
It’s no 100-hour marathon like Kohl’s is holding this year leading up to Christmas, and it’s not the four straight days of staying open its stores have pulled in the past, but Toys “R” Us is extending its holiday hours for last-minute shoppers again this year.
Layaway is a useful tool that some retailers only offer during the holiday season. Let lets consumers without access to credit pick out gifts and pay them off over time––and, as one mother pointed out to me, keeps gifts hidden at the store, far away from impatient, snooping kids. Layaway was dying out before the Great Recession, and came back with its own folk heroes: the Layaway Angels. [More]