Alex has a Time Warner DVR, but never asked for one. He tells Consumerist that the installer brought one to his home and connected it to the main TV instead of a cable box, but without installing DVR service. Because Alex and his roommate never asked for it. He’d be inclined to write this off as a simple error on the installer’s part, but he knows three other households in different parts of New York state that have had strangely forgetful cable installers.
By December 29, 2010