Navy Federal Credit Union offers customers — current and former military servicemembers and their families — a wide range of financial products and services, including loans that must be repaid. But when those customers fell behind on those payments, federal regulators allege that NFCU illegally threatened borrowers and restricted access to their accounts. To resolve these allegations, the company must now pay $28.5 million in refunds and penalties. [More]
Man Charged With Operating Debt Collection Scheme That Targeted, Defrauded Spanish-Speaking Consumers
Deceiving consumers is a trademark for most unscrupulous operations attempting to collect debts that aren’t actually owed. Shady collectors have been known to lie about debts, misrepresent themselves as officers of the law, threaten lawsuits and, in the case of one operator, threaten Spanish-speaking residents with deportation. [More]
Court Sides With Consumer In Suit Against Retailer That Charges $250 When Customers Threaten To Complain
Last summer, a consumer in Wisconsin filed a lawsuit against online retailer Accessory Outlet over what she called a bogus $250 fine the company imposed, claiming she breached the terms of sale when she threatened to have the charge canceled after the iPhone case she ordered never shipped. Today, a New York court sided with the consumer by granting a default judgement in the case, essentially agreeing that Accessory Outlet’s “terms of sale” and the debt it alleged the woman owed were void. [More]
Lots of people have ill-will and mountains of unflattering things to say about their exes. Many of those people say those things online. But if your rant happens to be filled with violent language that makes your former partner afraid for their safety, even if you say you had no intention of ever following through, is it still a real threat?
‘Microsoft Tech Support’ Phone Scammer Threatens To Cut Man Into Little Pieces & Throw Them Into River
We already know that scammers use a variety of unsavory tactics when trying to take advantage of consumers; from impersonating federal agents to threatening jail time. But an alleged fraudster of the so-called “Microsoft Tech Support” scam took things to a decidedly nastier level when his hustle began to unravel. [More]
Verizon really does not care for net neutrality rules. They successfully sued to get net neutrality overturned, but it just won’t stay dead enough for them. They’ve tried firmly insisting that everything is fine as is, and yet the FCC keeps actually moving toward enacting some new regulation in the few remaining weeks of the year. So now Verizon is making it very clear: if the FCC tries to make any part of the internet a common carrier, Verizon will drag them through court. Again.
If I go on Facebook and tell someone in Florida that I am going to beat him into a bloody pulp and maybe kidnap his kid for good measure, I’m in violation of federal law. But does it matter whether I actually intend to do any of these things or if I’m just ranting with no intention of getting up from my comfy couch to do anyone any harm? That’s the question the Supreme Court will soon have to decide. [More]
A former TSA screener who worked at Los Angeles International Airport won’t stand trial for allegedly sending a series of 9/11-related threats to the airport last fall. [More]
I don’t envy teenagers — it’s just so hard to keep up with the coolest trends. Like are we still saying “for shizzle?” Are high fives acceptable? But if all your friends started tweeted fake bomb threats to American Airlines just because one Dutch girl did, would you throw yourself off that cliff, too? [More]
Although sometimes it can feel like engaging in social media is akin to shouting into a bottomless pit and no one is really listening, you better be sure that if you claim to be part of a terrorist group planning “something” big and tweet that to a major airline, well, someone’s going to hear you. And maybe put you in jail. [More]
Authorities arrested a Maryland teenager who is charged with making threats of a mass shooting at a high school. He’s accused of impersonating another student while sending a threatening message to more than 100 people via Xbox Live.
An Oregon woman whose medical problems leave her unable to drive thought that being able to buy almost anything online would make her life easier. That was before UPS began its mysterious war with her. Now, she’s forced to either buy from stores that use a different carrier, or have her packages delivered to a neighbor’s house. Why? The Oregonian tried to find out.
Price Chopper Supermarket Emails Customer's Employer, Demands Disciplinary Action For Negative Tweet
Last week, a customer at Price Chopper in upstate New York tweeted a relatively mild insult about the store: “Every time I go to @PriceChopperNY I realize why they r not @wegmans. Tonight -bare produce areas & this sign 4 ex http://yfrog.com/2tfj9sj.” In return, Price Chopper contacted the man’s employer and complained about him.
About 10% of respondents in our informal poll yesterday about health insurance said they pay their own premiums, and according to a new poll from Kaiser Survey, three quarters of those people just faced a premium increase of 20% on average. The recent hikes have prompted the White House to say it will “sternly warn industry executives” today that insurers shouldn’t try to use the new health care law as an excuse to gouge customers, according to the New York Times.