the website is always right

Best Buy: Our Website Is Always Correct, You Must Be Wrong

Best Buy: Our Website Is Always Correct, You Must Be Wrong

When you find a discrepancy between the information on a retailer’s website and the information a product’s manufacturer prints on the package, who should you believe? Brie tells Consumerist that when she found such a discrepancy, Best Buy employees insisted that their site couldn’t possibly be wrong. The product packaging, they insisted, must be misprinted. Well, no. [More]