Mike Antonucci at the San Jose Mercury News took your complaints to the Gap’s top brass and got some interesting responses. They even responded to our editorializing about the Gap’s general state of failure with some upbeat sentences touting their own profitability. Whoops! We guess we were wrong and everything is just fine. Wait, what about the three-year sales slump, the recent layoffs, and the fact that same-store sales (the most important indicator of the health of a retail operation) have fallen in 12 consecutive quarters. Teehee! Sorry, we were sooo mean!
the gap speaks
By August 20, 2007