For several years, Consumerist reader Bryan and his wife were happy with their T-Mobile service, but after some recent dissatisfaction with service, they decided to jump ship to Verizon. Everything seemed to be go fine and dandy when Bryan called to cancel service — and then he got his final bill from T-Mobile.
that wasn’t supposed to happen
Activating Google Voice On My New Verizon Account Somehow Undoes Cancellation Of My Old T-Mobile Plan
By August 26, 2011