t.e.d.

Would Practical Wisdom Improve Customer Service?

Would Practical Wisdom Improve Customer Service?

Barry Schwartz spoke at TED this past February about “practical wisdom,” a classical term that Schwartz redefines in a modern context as knowing when and how to make exceptions to every rule, and when and how to improvise. His point, largely, is that a lot of modern life would run more efficiently, and more justly, if people would stop blindly following and enforcing rules when they become absurd.

Cancel Cable Without Losing Your Favorite Shows

Cancel Cable Without Losing Your Favorite Shows

Cable is one of the first things you should cut to keep expenses down, but that doesn’t mean you should ditch your favorite shows. J.D. over at Get Rich Slowly cut his cable bill from $65.82 to $11.30 without missing a single harrowing plot twist. Here’s how he did it…

United Airlines Kills Ted

United Airlines Kills Ted

In an effort to stay alive after a 76% surge in jet fuel prices, United Airlines will be discontinuing “TED,” their low-fare mini-airline.