David Transier

Southwest CEO Compares Major Outage To “Once-In-A-Thousand-Year” Flood

UPDATE: The union representing Southwest’s pilots has called for CEO Gary Kelly to resign following last week’s fiasco.

You might recall the massive technical outage that hit Southwest Airlines last week, canceling 700 flights and snarling travel plans for thousands of people. That was a bad thing, the airlines CEO Gary Kelly says, but Southwest will move past it, comparing the issue to an infrequent natural disaster. [More]

Eduardo Woo

Pokémon Go Launches In 26 Countries, Servers Promptly Start Crashing

Until this past weekend, Pokémon Go was only available in a few countries, including the U.S. So when Niantic and Nintendo finally launched the mega popular mobile game in 26 more countries on Saturday, players were probably super excited… and then servers started crashing, causing more headaches than monster-catching glee. [More]

Widespread Skype Outage Prevents Some Users From Signing In, Making Voice Calls

Widespread Skype Outage Prevents Some Users From Signing In, Making Voice Calls

If you’ve been having trouble with Skype today, you aren’t alone: after customers in the U.S., Japan and Europe reported difficulty signing in and making calls, Skype said that a technical issue with the app had caused some people’s online contacts to appear as if they were offline, even when they were signed into Microsoft’s Internet calling service. [More]

Apple Blames Jailbreaking For Recent AT&T Visual Voicemail Outages

Apple Blames Jailbreaking For Recent AT&T Visual Voicemail Outages

Apple’s not through with their blitz against jailbreaking, with this newly updated support doc that says, among other things, that the recent Visual Voicemail outages from AT&T were caused by—and happened to—hacked iPhones.