Following yesterday’s unexpected and still unexplained crash of Target.com — not to mention all the other problems the site has had since launching in late August — the website’s president, Steve Eastman has “left the company to pursue other opportunities.” We’re going to assume those other opportunities involve “looking for a job” and “catching up on Breaking Bad.”
After a decade under the Amazon.com roof, Target finally took over its own e-commerce site in late August. And while the retailer has made headlines ever since, they haven’t exactly been good news for Target.
Consumerist reader Lauren is caught in an ugly loop with the billing folks at Target.com. It seems she made a purchase a couple weeks back on the Target site and paid with her debit card. She eventually received everything, but now Lauren says that Target is continually authorizing her debit card for random amounts up to two times per week.
Are you interested in mixing up your Christmas and Halloween traditions this year, but aren’t a character in the classic claymation movie “The Nightmare Before Christmas?” Maybe place a bubbling cauldron on the Yule log, or dress up like a chicken while you serve the Christmas goose? Target can help you with that. All in one aisle.
Cora has a warning for the Consumerist community: while you can pay on Target.com using your PayPal account and then return it, it’s not necessarily a good idea. You’ll get your money back, but it won’t be automatically credited back to your PayPal account. Instead, you’ll receive the balance on a Target gift card. This can be either frustrating or convenient, depending on the amount of the order and how often you shop at Target.
There are two important lessons that we can take away from M’s e-mail about trying to return an unopened, unused blood glucose meter to Target. First: never, ever, ever purchase a gift for someone at Target without also giving them the receipt. Consider laminating it, then stapling it to the recipient’s forehead. Second: when you receive a marketing call, think critically about who could have sold your name, or whether the entire call might be a scam.
Earlier this month, the U.S. Consumer Product Safety Commission and Target announced a voluntary recall of 206,000 of their wooden step stools. They’re now adding an additional 341,000 units to that recall, citing a potential fall hazard as stools may fall apart when weight is applied on them.
J.’s debit card has a limit on how many transactions he can use it for in a day, so he often kicks it like it’s 1993 and writes checks for things. This isn’t normally a problem, but it is at Target, where their third-party check verification service, Certegy, is incorrectly convinced that he’s been writing bad checks. Fine, he dealt with Certegy, but still can’t write checks. Why? Target’s internal check verification department says so. He won’t be able to pay that way until he has a history of successful check writing at Target. What’s wrong with this picture?
We hope this is a case of mismanaged math, and not just some employee with access to the sign-maker thumbing his nose at customers. Don’t be cruel along with raising prices, Target!
In the past few weeks, three big stores have changed their coupon policies in ways to curb some of the more lucrative coupon tactics. It appears to be fallout over noob extreme couponers inspired by the TLC show Extreme Couponing, who are ruining the game for everyone else.
There are so many ways to express one’s outrage with a retail store’s policies. You can complain to the company, start a grassroots campaign, write to Consumerist, or just take your business elsewhere. But for one displeased Target shopper in Pennsylvania, the answer was clear: baseball bat.
One of the hardest things about being a dedicated couponer is keeping up to date on each of the store’s ever-changing coupon policies. Target has just posted a new update to its coupon policy to limit how BOGO (Buy One Get One) coupons can be stacked. (Stacking is when you combine in-store coupons with manufacturer’s coupons to beef up your discounts). Here’s the rule change:
Workers at a Target store in Valley Stream, N.Y. voted against unionization, but the union has vowed to try again, alleging the retailer illegally intimidated workers.
Almost two years ago, Target recalled around 43,000 Circo booster seats because a fault in the seat’s buckle could end up with a child on the floor. But after kids continued to fall down and go boom, Target decided this week to expand that recall by 375,000 seats.
Behind Target’s “we’re hip and different” veneer lurks a company that intensely discourages its workers from joining a union. Gawker has posted a copy of an anti-union industrial video Target shows its new employees called, “Think Hard Before You Sign.” It’s kinda creepy. Here’s a transcript of the video. Some highlights:
Back during last year’s Black Friday shopping frenzy, Khoi purchased a new smartphone that cost $50, with a rebate offer of a $50 Target gift card along with it. The rebate card was supposed to show up within two weeks. Six months later, he’s still waiting on that gift card, and he hasn’t exactly been sitting around twiddling his thumbs and waiting for Target to mail it. Finally, at the 6-month mark, he decided to take his dissatisfaction to the very tippity top, writing to Target’s CEO.