A quick skim through the response to any story about major retailers like Best Buy, Target, Sears and others will find a growing number of people talking about how they use these bricks-and-mortar stores as places to go check out a product in person before going to purchase it for less online. In an attempt to combat this trend, Target has written its biggest suppliers for help.
Phil (not the one who works here) brought a game/controller bundle to the register at his local Target store. The cashier asked for his driver’s license to complete the sale, because the game was age-restricted. After a manager intervened, Phil got to buy his game with only a typed-in birthdate, but here’s the thing: the game was rated “Teen,” and Target’s own policies state that they don’t require birthdates for games with that rating. And besides: Phil is in his late thirties.
Lindsey was already frustrated that she had to wait about three months for an item she ordered on Target.com, on the day the popular Missoni for Target line launched. But then when the wrong item showed up, things got even more annoying when customer service shrugged and suggested she donate it.
Earlier this morning, groups of nursing moms gathered in Target stores around the country to stage “nurse-ins” to protest what they believe is the retail chain’s anti-in-store-breastfeeding stance.
When store employees can remain calm and help customers during frantic holiday shopping, everyone wins! Consumerist reader O. had a long day of navigating crowds desperately trying to finish buying gifts, so losing a bag full of merchandise at Target was a bummer of a way to end the experience.
Mindy and her husband were surprised to receive a doll in the mail from Target.com, as they’re not doll collectors and a look at the packing slip revealed it was shipped to someone in another city. So they set about trying to send it back, in the hopes that the rightful owner would get it.
Yesterday we brought you the story of an Ohio middle school teacher who penned an open letter to Target after an employee told her that she and her group of 25 students would not be permitted to do their annual holiday shopping to benefit a local charity. As you might have predicted, once this news hit the web that goes worldwide, Target had a change of heart — and Walmart made a nice counter-offer to the put-out teacher and her charges.
Coco took advantage of a great deal at Target, buying a digital camera on sale for $189 below list price, with a $75 Target gift card on the side. Neat! Trouble was, he didn’t open or test out the camera until a week later, once the sale was over and the gift card had been spent. Photos taken with the camera didn’t come out, so he took the camera back to Target to exchange it for a working one. The trouble was, they couldn’t exchange it for him unless he paid an extra $189 and return the $75 gift card.
Are you hankering after six perfectly formed donut holes right now? How about some circus waffles? If you had any of the plethora of niche baking machine options one of our Consumerist commenters espied, you’d be set for baked goods for life (and maybe short on storage space).
Would it technically be possible to have a cordless electric tea kettle? It doesn’t exist yet (Dyson is probably working on it as we speak) but in the reality-free zone that is Target, anything is possible. And cordless tea kettles come with a generous amount of cord storage.
Earlier this week, we wrote about how one Target employee had started a petition asking the retailer to cancel its plans to open at midnight after Thanksgiving. And even though the petition now has more than 100,000 names, Target is shrugging it off because that employee wasn’t scheduled to work that night anyway.
Because people simply can not wait until after they’ve digested their turkey to cash in on deep discounts, many of the major retail chains are opening earlier than usual on Black Friday this year. This is not sitting well with thousands of Target employees who have signed a petition for the store to at least let them finish their pumpkin pie before having to report to work.
Instead of the usual 3am Black Friday door opening, several retailers, including Target, Macy’s, and Kohls, announced they’re going to be open at midnight this year.
Michael has a cool hobby that I had never heard of until today: collecting new Blu-Ray disc releases, especially limited editions and interesting slipcovers. Studios issue exclusive slipcovers to certain retailers: a great marketing opportunity and plenty of fun for collectors, right? Sure. If the employees at Michael’s local Target hadn’t been ordered to slip off those neat slipcovers and toss ’em before putting new movies in plastic security cases before they go on the shelves.
Extended warranty plans are generally known as being bad deals for consumers. But how specifically are they bad? An insider who works, begrudgingly, for an extended service plan company lays out some of the worst extended warranty deals to watch out for when shopping this holiday season.
Here’s a crazy idea: let’s construct a Black Friday sale in such a way as shoppers aren’t hospitalized in a mad dash for deals. That’s what one Target store in Indiana is doing, where the plan is to only let 30 people in the store at a time on the sale day after Thanksgiving.
An ex-Target manager is suing his former employer, accusing the retailer of firing him for working during his lunch break. Ironically, he says it was retaliation for the complaints he had made about being denied uninterrupted breaks.