taking charge

Woman Drives To Uber HQ To Get Account Issue Resolved Instead Of Waiting For Emailed Responses

Woman Drives To Uber HQ To Get Account Issue Resolved Instead Of Waiting For Emailed Responses

When you’ve got a problem that needs fixing and it’s not getting fixed fast enough, what’s an intrepid consumer to do? One woman who had an issue with her family’s Uber account was tired of waiting for customer service to email her back, so she hopped in her car and took a trip — actually, two trips — to visit Uber in person. [More]