The teen-dream romance between T-Mobile and Sprint is moving on from playful banter in the lunchroom to lingering by the lockers between classes, with a top T-Mo USA executive saying that a merger with Sprint would make the most sense. [More]
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T-Mobile Open To Merger With Sprint, Or Really Anyone Willing To Get Hitched
By 5.11.17
While T-Mobile USA CEO John Legere has declared himself to be “sick and tired” of takeover talk, that decision is ultimately not up to him. His stern teutonic parents at Deutsche Telekom, which owns 64% of T-Mobile USA, are more than happy to talk to willing, well-heeled suitors for their sassy American subsidiary. [More]
Sprint, T-Mobile Merger Buzz Starts Up Again After CEO Says He’d “Love To Begin Talks”
By 5.10.17
If the U.S. wireless market were a John Hughes ’80s movie, Verizon would be Jake from Sixteen Candles — rich, expensive car, gets what he wants; AT&T would be Andrew from The Breakfast Club — dumb but popular, brutish, secretly just wanting to be loved; T-Mobile would be Duckie from Pretty In Pink — pugnacious, a flashy dresser, occasionally adorably profane; while Sprint would be Cameron from Ferris Bueller’s Day Off — always seemingly on the verge of failure, barely tolerated, has parents with a lot of money. And now those rich parents think that teaming up their awkward son with plucky T-Mobile will help them both take on the bigger, more handsome competitors. [More]
T-Mobile Promises Nationwide 5G Network Coverage… Eventually
By 5.2.17
Sure, your phone is kind of fast… but it could be faster. A lot faster. All of the big wireless carriers are super excited about the whole new network generation of fast, but there’s a hitch: It doesn’t exist yet. But that’s not deterring T-Mobile, which is out there today promising to get you a nationwide 5G network while Verizon and AT&T are still pulling their metaphorical shoes on. [More]
T-Mobile Offering Customers A Free Year Of MLB.TV Premium
By 3.28.17 — Updated: 5.10.17
T-Mobile customers who can’t travel to every city their favorite baseball team plays — and don’t want to pay for extra channels or on-demand streaming — will have another option to catch the action with a free subscription to MLB.TV Premium for a year. [More]
T-Mobile Adds Free Scam Call Warning System To Customers’ Phones
By 3.24.17 — Updated: 5.9.17
If telecoms and regulators can’t agree on blocking known scam callers and robocalls at the source, can’t our devices at least warn us when a call is coming from a known scam number? T-Mobile has added anti-scam features for its customers in programs that it’s calling Scam ID and Scam Block. [More]
Sprint Reportedly Talking To White House About Possible Merger With Comcast Or T-Mobile
By 3.6.17
In recent weeks, President Trump has repeatedly mentioned promised investments and jobs from Sprint and its parent company Softbank. Now the wireless provider is reportedly hoping to eventually turn that goodwill — and the Trump administration’s light-touch approach to regulation — into a mega merger, possibly with T-Mobile, Comcast, or others. [More]
AT&T Tweaks Unlimited Data Plan To Better Compete With Verizon, Sprint, T-Mobile
By 2.27.17
It’s been two weeks since Verizon’s surprise announcement that it was bringing back unlimited mobile data plans kicked off a huge flurry of activity, with all four national carriers introducing or improving their own offerings. But a point-by-point comparison of all four left many folks wondering: Is AT&T even trying? AT&T apparently wondered that too, and so is tweaking their plan once more. [More]
Confused By All These New Unlimited Mobile Data Plans? Here’s What’s Up
By 2.17.17 — Updated: 2.27.17
It’s amazing what competition can do to a marketplace: In the span of a week, all four national wireless carriers have either introduced, enhanced, or dropped prices or restrictions on unlimited data offerings for mobile customers. But that’s a lot of change all at once — so what does it mean for you, the actual subscriber? [More]
AT&T Updates Unlimited Plans In Wake Of Verizon, T-Mobile Changes
By 2.16.17
The unlimited data plan wars are heating up. Days after Verizon’s surprise announcement that it was bringing back unlimited data options and T-Mobile’s decision to boost its own plans, AT&T has launched a new — you guessed it! — unlimited data plan. [More]
T-Mobile Fires Back At Verizon, Improves Its Unlimited Plan
By 2.14.17
This is why competition is good for consumers: On the heels of Verizon’s surprise announcement yesterday that it’s bringing back unlimited data options, T-Mobile, refusing to be outdone, boosted its own offering. [More]
If You Have An Original iPhone, It Won’t Work On AT&T Anymore
By 1.19.17
It’s unlikely that anyone other than the most stubborn users are still using the original iPhone or feature phones from the era of 2G networks, but AT&T has announced that it has finally cut these users off. [More]
Angry Customer Drives SUV Into T-Mobile Store, Keeps Destroying Stuff
By 1.13.17 — Updated: 1.14.17
While drive-thru customer service would be a delightful innovation in the mobile phone business, it is not yet available at T-Mobile stores. Even if it did exist, “drive-thru” doesn’t mean you actually drive through the store; a lesson that one angry T-Mo customer in Florida apparently forgot when trying to express her rage. [More]
FCC Pointlessly Concludes AT&T’s Free Data For ‘DirecTV Now’ Probably Violates Net Neutrality
By 1.11.17 — Updated: 1.12.17
The controversial Open Internet Order of 2015 (known on the street as “Net Neutrality”) is probably going to be rolled back or ignored under the incoming Trump administration, but with a few days left under the existing FCC leadership, the agency has decided to chime in with its conclusion that AT&T’s decision to not ding its wireless subscribers for accessing DirecTV Now streaming video probably runs afoul of regulations and may ultimately harm competition and consumers. [More]
T-Mobile Will Include Taxes And Fees In Advertised Prices, Refund Light Data Users
By 1.5.17
Today at CES in Las Vegas, T-Mobile announced two new proposals that its competitors may or may not copy: charging customers the advertised price without adding taxes or fees to their bills, and offering customers who use very little of their “unlimited” data allowance a rebate. [More]
Labor Group: High-Pressure Sales Goals Led T-Mobile Workers To Add Services Customers Didn’t Want
By 12.19.16
Selling consumers services they don’t need is nothing new; recent examples include Wells Fargo’s fake account fiasco and Office Depot’s computer virus scanning program. Now, a labor group has filed a complaint with federal regulators accusing wireless carrier T-Mobile of using similarly aggressive sales goals, driving employees to enroll users in services they don’t actually want or never asked for. [More]
T-Mobile Offered To Forward Your Number To A Random Stranger’s Device Today
By 12.7.16
Today, T-Mobile announced a new feature that’s useful for users with multiple devices and multiple phone numbers: Digits, which lets customers link their numbers and devices to receive calls. There was a problem with beta signups for the service, though: it was showing people who tried to sign up other customers’ phone numbers. [More]
Unlocking Mobile Phones Is Theoretically Easier Than It Used To Be
By 11.22.16
It happened: you took advantage of holiday season sales to buy yourself a new smartphone. Now it’s time to sell your old one or hand it down to a relative, but they use a different carrier. How do you make that happen? In some cases, you don’t have to do anything at all. [More]
