Even though the Federal Communications Commission has repeatedly said that wireless and landline phone providers are allowed to offer robocall-blocking services to their customers, some carriers have continued to incorrectly insist — and provide misinformation to consumers — that they simply don’t have the authority to deploy this technology. In an effort to make things clear once and for all, FCC Chair Tom Wheeler has sent letters to these companies that there are no regulatory roadblocks stopping them from helping their customers stop annoying — often illegal — automated and prerecorded robocalls. [More]
While the suddenly popular mobile game Pokemon Go doesn’t gobble data in the same way as streaming music or video, it does use more data than just wandering around not hunting for imaginary creatures. That’s why T-Mobile is joining the party and giving Pokémon trainers unlimited data within the app for more than a year as its next promotion for T-Mobile Tuesdays.
In the wake of a suspected terrorist attack at Istanbul’s airport that killed 41 people and wounded 239 more, the four major wireless carriers in the U.S. are offering to connect customers with their loved ones in Turkey for free. [More]
What does it take to get your heart rate up? Candy? Flowers? Or perhaps free WiFi? That’s the route to romance T-Mobile is taking, offering everyone — including non-customers — an hour of complimentary Gogo WiFi on domestic flights this weekend. [More]
As part of its new rewards program announced earlier this month, T-Mobile declared T-Mobile Tuesdays as an ongoing promotion that offers users rewards each Tuesday through a T-Mo app. Its first week was beset with server issues. The second week, problems with customers getting their promised free pizza led T-Mobile to swap out pizza for Lyft rides. Now in its third week, we’re back to more server errors for a lot of angry T-Mobile subscribers. [More]
T-Mobile Will Give Away Free Lyft Rides Instead Of Pizza After Domino’s Struggles To Keep Up With Promo
It sounded like a great idea — free Domino’s pizza for T-Mobile customers every Tuesday. But just two weeks into T-Mobile Tuesdays, the company says Domino’s was overwhelmed by the demand, so it’s nixing pizza in favor of free Lyft rides for next week’s giveaway.
The National Ad Division is a program of the Council of Better Business Bureaus that investigates claims of misleading or otherwise problematic ads. Complaints typically come from an advertiser’s competition, and recently T-Mobile spoke up about Sprint’s marketing that promises to cut customers’ bills in half, or give them 50% off. The watchdog agreed that the claim made in ads is not, strictly speaking, true. [More]
If you’re one of the travelers planning a trip to Cuba now that direct flights and cruises will be available and you’re a T-Mobile customer, you’ll be able to roam inexpensively on the island. In addition, T-Mobile customers in the United States will also get to make cheaper calls to Cuba, costing $.60 per minute with an international calling plan. [More]
Sometimes we just want to throw our heads back and shout at the advertising powers that be, and ask them what the heck they were thinking when they do boneheaded things. Like an ad Sprint just rushed to pull after only a few hours online Tuesday, which features a white customer calling competitor T-Mobile “ghetto.” [More]
Depending on your habits and personality, you may not need to make a lot of actual phone calls using your smartphone. If you find that you don’t use your phone as a phone all that much, you can save quite a bit of money by taking advantage of a set of mobile plans originally designed for people who are deaf or hard of hearing. [More]
Remember all those years ago, when YouTube publicly railed against T-Mobile’s Binge On program, saying the wireless company may have violated FCC rules by throttling all video traffic? And then it led to a war of words, culminating in the T-Mobile CEO cursing out his critics on Twitter and accusing the Electronic Frontier Foundation of taking money from his competition? That was only a matter of weeks ago, but it’s all water under the bridge because YouTube has agreed to be part of Binge On after T-Mo made changes to give content companies more control over streaming quality. [More]
Baseball season begins in a few weeks, so why not use it as an opportunity to sell some mobile phone plans? You might not see the direct connection there, but T-Mobile does: they’re offering free subscriptions to the MLB’s all-team streaming service to their customers to promote baseball and their Binge On exemptions for selected streaming video services. [More]
If you don’t like your wireless company’s service, or your current rate plan, you’re free to change providers. But if you think your wireless provider is breaking the law, you can’t sue the company; and it doesn’t matter which of the four major carriers you have, because they all strip their customers’ of their legal rights. [More]
Three months after launching its Binge On streaming streaming video program, which doesn’t count content from certain partners against a customers’ monthly data allotment, T-Mobile has made new deals with Amazon and others to include their content. Additionally, the company claims that Binge On has doubled the amount of video its customers are watching. [More]
Earning calls can be a drag, full of heavily massaged numbers and industry jargon meant to make anyone listening fall asleep. To spice things up, T-Mobile has created a drinking game, but not for their own magenta-hued earnings. Instead, T-Mo is intent on getting everyone drunk while listening to AT&T’s quarterly report.