Many people expressed surprise that drug retailer CVS is a participant in our Worst Company in America tournament. In addition to the everyday issues that a pharmacy/drugstore creates for consumers, though, CVS also owns prescription benefits administrator Caremark. Brandon is a Caremark customer who takes a venerable but still useful medication called Synthroid. He recently ran into a weird situation with his refill, where he was switched to the name-brand medication for no discernible reason. Twice.
Mary is freaking out because BCBS of Maryland just doubled the copay on her thyroid meds. Times are tight, and Mary doesn’t have a thyroid. The insurance companies have been telling her for years that Consumer Reports Best Buy Drugs is a generic, now BCBS has classified it as not being generic. She’s pretty ticked, and considering getting married to her fiance early just to get on his insurance. Her letter, and how she might save $200.32 a year, inside.