Steve lives in Seattle, where a recently passed city ordinance dictates that phone book publishers must let residents opt out of doorstop delivery. He chose to opt out of delivery, and watched piles of Verizon Superpages volumes arrive in his neighborhood. and wrote to us because he was impressed with the lengths to which Verizon went to acknowledge his request, as well as to make absolutely sure that Steve hadn’t changed his mind about wanting a phone book.
It’s nice to tell Verizon they can’t have any more of your money. Less nice? When they decide to just take it anyway.