It was only a few short months ago that John went to Supercuts for a haircut and presented his loyalty card. They happily signed it for him. He finally had enough signatures to get a free haircut after carrying around the card for years! When he showed up to redeem the card, though, he learned that the program had ended just in time for him to lose out. Why? [More]
After receiving a coupon in the mail, Jacqueline thought she would save some money by getting her hair trimmed at a local Supercuts. This turned out to be a false economy, since her stylist didn’t seem to actually listen to what Jacqueline wanted, and was more interested in her lunch than in her customer.
If you’re planning a haircut at Supercuts anytime soon, bring cash to tip your super cutter. Joe reports that his local branch of the chain, at least, has stopped letting customers add a tip for their stylist to their total bill. Tips are now cash only.