Eight months after a government report found that airplanes with WiFi connections may be vulnerable to cyber attacks and seven months after a hacker claimed to have commandeered a United Airlines flight via the plane’s in-flight entertainment system, one lawmaker wants to know just what airlines are doing to protect their computer systems — and passengers. [More]
Midwest airlines has topped a Travel & Leisure magazine survey of airline customer service, according to MSN Money.
Midwest scored 75.64 in the 2007 World’s Best Service readers’ poll in the magazine’s June issue. Readers evaluated airlines’ customer service and in-flight service.
The runners-up were JetBlue, Hawaiian Airlines, Southwest, and Sun Country Airlines. Hooray for good customer service!