student loans

Former Lobbyist, Son Of Student Loan Debt-Collector, Resigns From Dept. Of Education

Former Lobbyist, Son Of Student Loan Debt-Collector, Resigns From Dept. Of Education

In our recent story on the Trump administration’s decision to roll back protections for potentially millions of student loan borrowers, we also told you about new Department of Education advisor Taylor Hansen, a former lobbyist for the for-profit college industry whose father is the CEO of a student loan debt collection company that has been suing Taylor’s new employer since 2015 for the right to charge thousands of dollars in fees to people who are already having trouble paying back their loans. Now comes news that Hansen’s brief life as a federal employee has come to an end. [More]

bluwmongoose

Trump Administration Eases Restriction On Student Loan Debt Collectors

The Department of Education has told federal student loan debt collectors that they are to ignore previous guidance that restricted the fees they could charge to borrowers who defaulted on their loans — even if they immediately enter into repayment programs. [More]

Jeff

More Than 1.1M Federal Student Loan Borrowers Entered Default Last Year

With the cost of college tuition continuing to increase, it likely comes as no surprise that more borrowers are finding themselves in default. In 2016 alone, 1.1 million borrowers entered default for their federal student loans.  [More]

Student Loan Giant Navient Sued By CFPB & Two States Over Alleged Illegal Practices

Student Loan Giant Navient Sued By CFPB & Two States Over Alleged Illegal Practices

Eighteen months after Sallie Mae spin-off Navient revealed that its wholly-owned subsidiary Navient Solutions Inc could one day be on the receiving end of a federal lawsuit related to its student loans servicing practices, the day has come to pass. The Consumer Financial Protection Bureau, along with two states, filed lawsuits against the nation’s largest student loan company for allegedly cheating borrowers out of repayment rights.  [More]

PROMY PINK SOAPBOX

Student Loan Servicing Issues Contribute To Older Borrowers’ Defaults

In 2015, nearly 40% of all federal student loan borrowers over the age of 65 were in default, thanks in part to issues they faced when it came to the servicing of their debts, including problems enrolling in income-driven repayment plans and accessing protections as co-signers.  [More]

frankieleon

Lawsuit: Government Illegally Garnishes Disability Benefits To Repay Student Loans

Earlier this month, a Government Accountability Office report found that $171 million was garnished from older Americans’ Social Security benefits in order to repay federal student loan debts. Now, one of those borrowers is suing several government agencies accusing them of taking money from his monthly disability checks despite the fact he was eligible for a student loan discharge.  [More]

Tim schreier

Student Loan Repayment Programs Will Eventually Forgive $108B In Debt

While several recent reports have suggested that many student loan borrowers face needless hurdles when trying to reduce their monthly payments through the Department of Education’s income-driven repayment plans, a new study has found the programs are working and will eventually forgive $108 billion in outstanding student debt.  [More]

Emily

Xerox Pays $2.4M To Settle Allegations It Overcharged Student Loan Borrowers

Xerox does a lot more than make huge copy machines for your office. For more than a year,  the company’s student loan servicing division has been under state and federal investigation for allegations that it violated debt collection laws and overcharged borrowers. Now Xerox has agreed to pay $2.4 million to close the book on one such investigation in Massachusetts. [More]

Jeff

Some Student Loan Borrowers Improperly Denied Payment Assistance

Each year, more than five million student loan borrowers are better able to manage their debts thanks in part to government-based loan repayment plans. But yet another report has found that not all students qualified to participate in these income-driven repayment plans are able to, though at no fault of their own.  [More]

thisisbossi

Student Loan Debt For Recent College Graduates Increases Again, Now At $30K

With college tuition continuing to increase, it probably won’t surprise many people to learn that college graduates are leaving school burdened with more loan debt. According to a new report, the average amount of student loan debt for new graduates has passed $30,000 for the first time. [More]

Mom Says College Stole Her ID, Forged Signature To Take Out Student Loan For Son Who Didn’t Attend School

Mom Says College Stole Her ID, Forged Signature To Take Out Student Loan For Son Who Didn’t Attend School

A for-profit educator that was recently hit with a $13 million settlement for allegedly filing false claims for student aid is now accused of stealing an Alabama woman’s identity and forging her signature to take out a student loan for her son, even though he never attended that school. [More]

Loan Discharges, Transferring Credits: What ITT Tech Students Need To Know

Loan Discharges, Transferring Credits: What ITT Tech Students Need To Know

Nearly 40,000 now-former ITT Technical Institute students are now left picking up the pieces after the for-profit college operator abruptly closed all 130 of its campuses this week. The Department of Education wants to help those students to be aware of all options — and to avoid getting pulled in by shady offers that are too good to be true.
[More]

Now That ITT Tech Is Closed, What Options Do Students Have?

Now That ITT Tech Is Closed, What Options Do Students Have?

Nearly 40,000 students have been left in educational limbo following the sudden closure of all 130 ITT Tech campuses. What options are available to these stranded students who have invested their time and money in a shuttered school?

[More]

thisisbossi

Amazon No Longer Marketing Private Student Loans To Prime Members

Just a month after Amazon announced it would partner with Wells Fargo to offer Prime members a discount on private student loans, nearly all traces of the criticized program have disappeared.  [More]

Mike Mozart

Wells Fargo Must Pay $4M Over Allegedly Illegal Student Loan Servicing

For the last 10 months, it’s been one of the banking industry’s worst-kept secrets that Wells Fargo’s student loan servicing business was being investigated by federal regulators. Today, the Consumer Financial Protection Bureau confirmed these rumors and ordered Wells to pay more than $4 million in refunds and penalties over allegedly illegal loan servicing practices that increased costs and unfairly penalized certain borrowers. [More]

thisisbossi

NJ Student Loan Agency Tells Staff To Only Offer Help When Explicitly Asked

You probably wouldn’t be surprised to learn that your cable company has perks or discounts it will only reveal when asked, but you’d hope a government agency wouldn’t deliberately hide a program intended to help families struggling to pay off student loan debts of a deceased loved one.  [More]

thisisbossi

Amazon & Wells Fargo Hope That A Partnership And Discounts Will Entice You Into A Private Student Loan

Pay $99/year — or $10/month — for an Amazon Prime membership and you’ll get a slew of benefits like free two-day shipping on thousands of items, free streaming Prime video access, and more. Soon, college-aged members will also be eligible for a 0.50% interest rate discount on new loans. [More]

(tomQ)

New Guidelines Aim To Improve Customer Service, Enhance Protections On Federal Student Loans

The fact that two-thirds of college-bound students who take out loans to finance their higher education have little to no idea what they’re agreeing to, doesn’t mean these borrowers shouldn’t receive adequate protection from unscrupulous loan servicing companies. New guidelines from a pair of federal agencies are aimed at ensuring student loan borrowers get the service and protection they deserve. [More]