Wells Fargo Must Pay $4M Over Allegedly Illegal Student Loan Servicing

For the last 10 months, it’s been one of the banking industry’s worst-kept secrets that Wells Fargo’s student loan servicing business was being investigated by federal regulators. Today, the Consumer Financial Protection Bureau confirmed these rumors and ordered Wells to pay more than $4 million in refunds and penalties over allegedly illegal loan servicing practices that increased costs and unfairly penalized certain borrowers. [More]


NJ Student Loan Agency Tells Staff To Only Offer Help When Explicitly Asked

You probably wouldn’t be surprised to learn that your cable company has perks or discounts it will only reveal when asked, but you’d hope a government agency wouldn’t deliberately hide a program intended to help families struggling to pay off student loan debts of a deceased loved one.  [More]


Amazon & Wells Fargo Hope That A Partnership And Discounts Will Entice You Into A Private Student Loan

Pay $99/year — or $10/month — for an Amazon Prime membership and you’ll get a slew of benefits like free two-day shipping on thousands of items, free streaming Prime video access, and more. Soon, college-aged members will also be eligible for a 0.50% interest rate discount on new loans. [More]


New Guidelines Aim To Improve Customer Service, Enhance Protections On Federal Student Loans

The fact that two-thirds of college-bound students who take out loans to finance their higher education have little to no idea what they’re agreeing to, doesn’t mean these borrowers shouldn’t receive adequate protection from unscrupulous loan servicing companies. New guidelines from a pair of federal agencies are aimed at ensuring student loan borrowers get the service and protection they deserve. [More]

Former Corinthian College Students Sue To Have Private Loans Discharged

Former Corinthian College Students Sue To Have Private Loans Discharged

As the Department of Education is working to wipe away millions of dollars in federal loans owed by former students of now-defunct Corinthian College Inc. schools, some former students continue to receive monthly bills for private loans they took out in order to attend the for-profit colleges. Now one former Corinthian student has filed a federal class action against the financial firms that currently hold the private student loans. [More]


College-Bound Students Are Unprepared For Financial Burden Of Loans. What Needs To Change?

Despite efforts by the Department of Education to educate prospective college students about the burden of student loans, nearly two-thirds of students who took out loans to pay for college say they had no idea what they were signing up for. To fix this problem, it’s going to take more than making these students sit in a class about financial aid and student loans; it may require an overhaul of the entire college financing system.  [More]

Know Before You Owe Mountains Of Student Loan Debt

Eric Gjerde

Each year millions of students take out thousands upon thousands of dollars in student loans and other financial aid to help pay for a college education. But as we found out yesterday, many of these prospective students are woefully unprepared for the reality of student loan debt. From reading through piles of paperwork to making payments each month and keeping track of loan servicers, financing your education can be overwhelming, but that doesn’t mean you shouldn’t learn as much as possible before you end up under a mountain of loan debt. [More]

Sapurah Lashari

Banks Trying To Attract Customers With Products To Reduce, Repay Student Loans

With student loan debt in the U.S. now well beyond $1 trillion, everyone seems eager to get into the debt-reduction business. Some cities will pay down your debt if you move there, while a growing number of employers are making loan payment contributions part of the benefits package. Now some financial institutions are dangling the debt-reduction carrot in front of potential customers — but should you bite? [More]

20,000 For-Profit College Students Ask Education Dept. To Cancel Their Student Loans

20,000 For-Profit College Students Ask Education Dept. To Cancel Their Student Loans

As the fallout continues from the collapse of Corinthian Colleges Inc. — former operator of Everest University, WyoTech, and Heald College — the Department of Education is trying to sort through nearly 20,000 loan-forgiveness requests from former students who claim that CCI and other for-profit colleges misled them into taking out huge student loans. [More]

Screwed Over By A For-Profit College? You Probably Signed Away Your Right To Sue

Screwed Over By A For-Profit College? You Probably Signed Away Your Right To Sue

When Corinthian Colleges Inc. collapsed, leaving thousands of students in the lurch with student loan debt and credits that they didn’t know would be usable at other schools, they were generally unable to sue the failed for-profit educator because the students had unwittingly signed away their right to a jury trial or class action. CCI wasn’t the only for-profit operator with this anti-consumer practice, and a new report tries to get a grasp on the scope of the problem. [More]

Feds Will Notify Disabled Borrowers Eligible For Student Loan Discharge

Feds Will Notify Disabled Borrowers Eligible For Student Loan Discharge

Under the law, borrowers who are permanently disabled are eligible to have their federal student loans discharged. While the government has taken steps in the past to make the process more streamlined for consumers, the Department of Education will now proactively seek out eligible borrowers.  [More]


Feds Shut Down Student Loan Debt Relief Operation That Collected $3.6M In Illegal Fees

Federal law bars debt relief services from receiving upfront fees before they’ve even renegotiated a single debt for a customer. But one student loan debt relief operation allegedly took in nearly $3.6 million in illegal fees, only to enroll borrowers in programs that are already available for free.

(Newton Free Library)

Sallie Mae To Offer Increasingly Popular Parent Student Loans

For years, parents have assisted their children in shouldering the increasingly high cost of college: co-signing private student loans, taking part in federal loan programs, and saving for years to contribute. Private student loan lenders have been offering parent loans as an alternative for several years. And now the country’s largest lender plans to enter the fray with its own version.  [More]

Former Corinthian College Students To Have Easier Time Getting Student Loan Discharges

Former Corinthian College Students To Have Easier Time Getting Student Loan Discharges

For nearly a year, advocates and lawmakers have shared their dissatisfaction with the Department of Education’s pace and complicated process on discharging the student loan debt for students of now-defunct for-profit chain Corinthian Colleges. Today, the Department is expected to clear a path for debt relief for these students after determining that state investigations into the schools found enough proof that the company widely misled students about their futures if they attended the schools.  [More]

Scott Cimakosky

$176M In Wages Garnished For Unpaid Federal Student Loans In Just Three Months

Millions of would-be students turn to the federal government in order finance their education, each taking out thousands of dollars in loans. While that influx of funds allows borrowers to seek a better life by obtaining a degree, it also has to be repaid. And when that becomes impossible for some consumers, debt collectors hired by the Department of Education sometimes resort to garnishing wages.  [More]

Sapurah Lashari

Are Employee Student Loan Contributions The Next 401(K)?

Any help graduates can get when it comes to repaying their mountains of student loan debt is often welcome: from cities offering debt forgiveness to keep young adults in their areas to programs in which states will pay for portions of their education. Now, more employers are jumping on the assistance train by providing student loan payment contributions as part of their compensation plans.  [More]

Student Loan Companies Tell Congress: Debt-Collection Robocalls Are In Borrowers’ Best Interest


Show me someone who supports robocalls, and I’ll show you someone that has very few friends. Which is why it’s baffling that the Senate has yet to act on a bill introduced last fall that would close a loophole allowing the government to make debt-collection robocalls. But you know who does support robocalls? The student loan companies that are currently trying to convince Congress that these invasive annoyances are really for our benefit. [More]


Student Loan Companies Could Face Enforcement Actions Over Automatic Defaults

In recent years, countless private student loan borrowers have found themselves placed in automatic default – even if they were up-to-date on payments – when their co-signer died or filed for bankruptcy. Federal regulators now appear poised to rein in this often devastating practice, warning student loan lenders and servicers that they could soon face enforcement action if they continue the practice. [More]