Nearly two months after Starbucks launched a test of its “Green Apron Delivery” concept at the Empire State Building, the coffee giant’s drinks have hit the streets of select Seattle neighborhoods. While the service could no doubt be a welcome convenience for some, the added fee creates a bit of sticker shock. [More]
Celery Supplier Linked To Costco Chicken Salad E. Coli Outbreak Issues Recalls Affecting 13 More Retailers
The E. Coli outbreak linked to a rotisserie chicken salad sold by Costco that’s sickened 19 customers in seven states has been traced back to a single ingredient: celery that comes from a supplier in California. That farm has now issued a recall for a slew of products that could contain tainted celery sold at 13 additional retailers across the country.
Since announcing a tuition reimbursement program for its workers in June 2014 – and an expansion to cover four years of schooling – Starbucks has sent more than 4,000 employees on a path toward an online bachelor’s degree from Arizona State University. Now, the company plans to expand the offering once again: covering the full tuition for a spouse or child of a veteran or active-duty servicemember working for the mega-coffee chain. [More]
An Arizona woman who worked as a Starbucks barista for seven years has filed a lawsuit against the company for allegedly discriminating against her because she’s deaf. She claims she repeatedly asked for reasonable accommodations to help her on the job and was repeatedly denied, and that she was finally fired because of her disability.
When shouting your order into a personality-free loudspeaker at Starbucks, do you ever wish that you could make eye contact with the barista? The chain will be adding video screens to drive-thru lanes after successfully experimenting with the idea in Seattle. The screen will have a selection of menu items in addition to the potentially cheerful face of the person taking your order. [More]
After months of will-they-won’t-they, Starbucks has officially begun tests of what it’s called the most-asked-for service: coffee delivery. About 12,000 coffee-lovers in Manhattan’s Empire State Building will have the opportunity to have cups of java dropped off at their workplace with the launch of a pilot program called Green Apron Delivery. [More]
Mobile wallets still aren’t catching on with Americans, even a year after the introduction of Apple Pay and a month after the introduction of Android Pay. There are hundreds of millions of capable phones in consumers’ purses and pockets, so it’s not due to technical restraints. Maybe the answer is to make the system available in more stores? Yesterday, an Apple executive announced that three more large chains will accept their payment system. [More]
It’s lots of fun to spend your birthday scooping up your favorite rewards from restaurants and stores, and some are even kind enough to give you a longer deadline to redeem them. Watch out, though: as of the end of September, Starbucks shrank the redemption window from one week around your birthday to just four days. [More]
Times used to be, if you wanted to let a friend living thousands of miles away know you were thinking about them, you’d have to write a letter, give it to a guy on a pony who’d race away with it into the sunset and then wait for days or weeks for the mailman to bring their response. At least I think that’s how mail used to work. But now, you can just order up a coffee for your buddy and let them know they’ve got a free pick-me-up waiting for them to pick it up.
For the second time in three months, Starbucks has been accused in a lawsuit of serving up a drink with some unwanted extra ingredients. This time, a customer says she suffered months of medical problems after Starbucks sold her a hot chocolate containing industrial-strength cleaner — and that the coffee giant offered her a free drink as an apology. [More]
Because there are only so many pumpkin spice lattes a person can handle, Starbucks has decided to mix up its autumnal menu a bit with its first new fall flavor in four years: the Toasted Graham Latte is available at the chain’s locations in the U.S. and Canada as of today. [More]
Just weeks after Starbucks said it would roll out its mobile ordering feature to all U.S. stores by the end of the month, the coffee chain made good on its promise, extending the feature – on both iOS and Android devices – nationwide on Tuesday. The coffee chain had previously anticipated mobile ordering would be ready by the end of the year. Executives for the company said that the service was so popular – allowing coffee drinkers to skip long lines as they order and pay for their beverages with their mobile devices – that the company sped up implementation. [The Seattle Times]
I live in a rather deprived part of the Northeast: I can only reach a Costco store by driving more than two hours in any direction. (Except north. That’s Canada.) Today, we learned about a Costco-exclusive product that leaves me wondering whether I’m extra-deprived or better off. Starbucks is selling bulk packs of its bottled Frappuccinos in pumpkin spice flavor, but they’ll only be available at Costco. [More]
Android users – and those living in areas of the country where mobile ordering isn’t available at their local Starbucks – can soon order and pay for their morning cup of coffee straight from the comfort of their phones with little human contact, as the coffee chain announced today that it would expedite the rollout of its mobile ordering feature to all U.S. stores by the end of the month. [More]
A coffee break turned dangerous for customers at a Houston Starbucks, when a man punched his way through a window from the outside, shattering it. Police say he then fell through it, injuring himself and two customers who were sitting inside at a table near the window.
A Utah woman has filed a $2 million lawsuit against Starbucks and several employees claiming she was given a drink that contained a cleaning solution. [More]
Take a Lyft, earn a free cup of coffee? Well, something like that anyway. Starbucks and ride-sharing service Lyft teamed up on Wednesday to unveil a new arrangement that gives customers – and drivers – of the car service extra perks through the coffee chain’s loyalty program. [More]