Bill Binns

Starbucks Announces Plans To Donate All Edible Unsold Food

In the last few years, Starbucks has significantly expanded its repertoire of breakfast and lunch foods other than pastries. What it hasn’t been able to do is figure out a consistent way to donate all of those salads and sandwiches so that they don’t go to waste. Founder and CEO Howard Schultz announced today in an interview that this is going to change. [More]

jpmarth

Starbucks Customers Suing Over Allegedly Skimpy Latte Servings

It can be tough when you don’t get enough coffee in the morning — you’re tired and cranky all day, your coworkers hide from your scorching gaze, etc. — and you have no one to blame but yourself for not getting more caffeine. Some Starbucks customers are blaming their lack of coffee on the company, claiming in a class action lawsuit that the chain consistently underfills its lattes. [More]

Starbucks Sausage, Egg & Cheese Muffin Recalled For Listeria Concerns

Starbucks Sausage, Egg & Cheese Muffin Recalled For Listeria Concerns

A company that makes Starbucks’ pre-packaged Sausage, Egg, and Cheddar Cheese on English Muffin has issued a recalled for the breakfast sandwich over concerns that they may be contaminated with Listeria. [More]

You Will No Longer Need To Go To Seattle To Resolve A Starbucks Card Dispute

The current terms of the Starbucks Card agreement say that Starbucks can force customers to travel to Seattle to have their disputes resolved.

As things stand now, if you have a legal dispute with Starbucks about your Starbucks Card, the coffee company could force you to travel to Seattle to resolve the matter — not in court, but through the shadowy, unfair process of binding arbitration. However, Starbucks is about to adopt new policies to be more flexible about the location, and give you 30 days to opt out of signing your rights away. [More]

(Travelin' Librarian)

Starbucks Confirms: Loyalty Rewards Members Will Now Earn Points For Every Dollar Spent

Confirming what we reported last week, Starbucks announced this morning that it’s changing how its members earn loyalty rewards points in its My Starbucks rewards program: instead of earning a star per every transaction on anything you buy — food, coffee, mugs, etc. — starting in April, members will earn two stars for each dollar they spend. [More]

It Looks Like Starbucks May Be Changing How Customers Earn Loyalty Program Rewards Points

It Looks Like Starbucks May Be Changing How Customers Earn Loyalty Program Rewards Points

UPDATE #2: And there we have it. Starbucks confirmed the changes Monday morning during a phone call with press and investors, and the new system will be exactly what we thought it would be. [More]

Readers Share Secrets Of The Starbucks ‘Undertow,’ Or Whatever They Call It

Readers Share Secrets Of The Starbucks ‘Undertow,’ Or Whatever They Call It

Earlier this week, we sent one of our editors on a mission: to find out whether something billed as a Starbucks secret menu item exists at all the chain’s stores. The short answer: no, but if you describe the drink, any store will make you one, even though they’re kind of a pain and usually reserved for special occasions. [More]

Starbucks Shrinks A Whole Serving From Iced Espresso Classics

Starbucks Shrinks A Whole Serving From Iced Espresso Classics

Good morning! It’s time to stumble to your kitchen and make something caffeinated to aim at your mouth. One handy way to do that when you’re especially sleepy is to buy pre-mixed iced coffee or espresso and milk drinks at a grocery or discount store. Only Starbucks, a popular maker of those drinks, has shrink rayed an entire serving out of their iced espresso drinks. [More]

Starbucks Transitioning Three Teavana Tea Bars To Coffee Shops, Closing Another

When you think of Starbucks, you probably picture a cup of coffee, but the chain also operates several similar tea shops. Or at least it did. Starbucks announced Friday that it would transition three Teavana tea bars in New York into coffee shops and close a fourth location in California. The Teavana bar in Seattle, as well as 350 retail-only stores will remain open. Starbucks purchased the Teavana brand in 2012. [Starbucks]

Starbucks, Spotify Team Up To Let Users Take The Sounds Of The Coffee Shop On The Go

Starbucks, Spotify Team Up To Let Users Take The Sounds Of The Coffee Shop On The Go

Have you ever walked into a Starbucks for your daily caffeine fix, heard the music playing and thought to yourself, “Man, this is my jam, I wish I had this on my playlist.” No? Well, okay, but just in case this ever does happen, you’ll be covered, as the coffee giant has partnered with Spotify to allow customers to take more than just java home with them.  [More]

Starbucks Adds Latte Macchiato To Permanent Menu — So… What The Heck Is A Latte Macchiato?

Starbucks Adds Latte Macchiato To Permanent Menu — So… What The Heck Is A Latte Macchiato?

Every now and then, Starbucks adds a new drink to its permanent menu and customers get all frothed up over it. But sometimes there’s a ton of buzz over something, and we’re left wondering if we even understand what everyone is so excited about. Case in point: Starbucks has announced it’s adding a Latte Macchiato to the menu Jan. 5. Okay, fine, but what exactly is a latte macchiato? [More]

Starbucks Again Offering The Chance To Win Free Coffee Every Day For Life (Which Really Means 30 Years)

Starbucks Again Offering The Chance To Win Free Coffee Every Day For Life (Which Really Means 30 Years)

If you weren’t one of the lucky 14 customers to win free Starbucks for life (psych! it’s really one free drink and food item each day for 30 years) last year, then you have a shot at redemption, as the coffee giant is once again unleashing its “Starbucks for Life” sweepstakes.  [More]

Starbucks Starts Delivery Test In Seattle, Charges A $6 Fee For One Cup Of Coffee

Starbucks Starts Delivery Test In Seattle, Charges A $6 Fee For One Cup Of Coffee

Nearly two months after Starbucks launched a test of its “Green Apron Delivery” concept at the Empire State Building, the coffee giant’s drinks have hit the streets of select Seattle neighborhoods. While the service could no doubt be a welcome convenience for some, the added fee creates a bit of sticker shock.  [More]

(Jeremy Brooks)

Celery Supplier Linked To Costco Chicken Salad E. Coli Outbreak Issues Recalls Affecting 13 More Retailers

The E. Coli outbreak linked to a rotisserie chicken salad sold by Costco that’s sickened 19 customers in seven states has been traced back to a single ingredient: celery that comes from a supplier in California. That farm has now issued a recall for a slew of products that could contain tainted celery sold at 13 additional retailers across the country.

[More]

Starbucks Expands Tuition Program To Cover Spouses & Kids Of Military Employees

Starbucks Expands Tuition Program To Cover Spouses & Kids Of Military Employees

Since announcing a tuition reimbursement program for its workers in June 2014 – and an expansion to cover four years of schooling – Starbucks has sent more than 4,000 employees on a path toward an online bachelor’s degree from Arizona State University. Now, the company plans to expand the offering once again: covering the full tuition for a spouse or child of a veteran or active-duty servicemember working for the mega-coffee chain.  [More]

Discrimination Lawsuit: Starbucks Fired Deaf Worker Who Asked For Sign Language Interpreters

Discrimination Lawsuit: Starbucks Fired Deaf Worker Who Asked For Sign Language Interpreters

An Arizona woman who worked as a Starbucks barista for seven years has filed a lawsuit against the company for allegedly discriminating against her because she’s deaf. She claims she repeatedly asked for reasonable accommodations to help her on the job and was repeatedly denied, and that she was finally fired because of her disability.

[More]

A friendly interaction with no camera intermediary. (Renee Rendler-Kaplan)

Starbucks Will Add Live Barista Video To 2,400 Drive-Thrus

When shouting your order into a personality-free loudspeaker at Starbucks, do you ever wish that you could make eye contact with the barista? The chain will be adding video screens to drive-thru lanes after successfully experimenting with the idea in Seattle. The screen will have a selection of menu items in addition to the potentially cheerful face of the person taking your order. [More]

Starbucks Launches “Green Apron Delivery” Pilot At Empire State Building

Starbucks Launches “Green Apron Delivery” Pilot At Empire State Building

After months of will-they-won’t-they, Starbucks has officially begun tests of what it’s called the most-asked-for service: coffee delivery. About 12,000 coffee-lovers in Manhattan’s Empire State Building will have the opportunity to have cups of java dropped off at their workplace with the launch of a pilot program called Green Apron Delivery. [More]