Once upon a time, Instagram was where you publicly posted the photos you were really proud of and wanted the world to see, while SnapChat was where you privately posted other photos that you were proud of, but only wanted a few people to see — and where there was no lasting record of the visuals. In the years since, Instagram has increasingly encroached on SnapChat’s turf, and the Facebook-owned service’s latest update may lead some to wonder: Is there any reason to have both SnapChat and Instagram? [More]
social media
Facebook Says It Found More Mistakes In Metrics Reported To Advertisers
By 11.16.16
So, remember that whole thing about Facebook mistakenly telling advertisers for two years that users were watching videos much longer than they actually were? It turns out that wasn’t the only advertising metric the social media company got wrong. [More]
Instagram Adds Mentions, Links, And Boomerang Tool To Stories Feature
By 11.10.16
Well, well, well, what do we have here? A photo-sharing app adding features that Snapchat doesn’t have? Yes, that’s actually happening: Instagram is updating its Stories feature to allow users to tag their friends, add links, and apply its Boomerang effect to photos. [More]
Facebook Is Launching Yet Another Snapchat Clone
By 11.9.16
In its latest attempt to lure Snapchat users away from the photo-sharing app, Facebook has launched yet another service that basically does exactly what Snapchat does. [More]
Twitter Launching Direct Message Bot Feature To Help Companies With Customer Service
By 11.1.16
There are some customer service situations where you might want to talk to a human about your problem in detail, but in others, communicating with a preprogrammed robot may resolve an issue more quickly. For those cases, Twitter is introducing a chatbot that companies can use to talk to customers via the platforms Direct Messages feature. [More]
Instagram Testing Feature That Makes It Easier To Buy Stuff Tagged In Brands’ Photos
By 11.1.16
In case you needed more shopping temptation in your daily social media feeds, Instagram is now testing a new feature that helps users buy the products that they see in brands’ photos. [More]
Twitter Laying Off 9% Of Workforce After Failing To Sell Itself
By 10.27.16 — Updated: 10.31.16
As expected, Twitter has announced that it’s laying off a large chunk of its workforce as it prepares to go it alone after failing to attract a solid suitor. [More]
Report: Twitter Preparing To Cut Hundreds Of Jobs After Failing To Find Buyer
By 10.25.16 — Updated: 10.31.16
After failing to secure a buyer for the company, Twitter is now reportedly looking to slash hundreds of jobs, totaling about 8% of its workforce. [More]
Rumor Has It: Instagram Testing Live Video Feature
By 10.24.16 — Updated: 10.31.16
Remember the days when social media apps were all totally different? Neither do we. To that end, there are some rumors floating around that Instagram is taking a page from parent company Facebook’s playbook with tests of a new live video feature. [More]
Facebook Messenger Wants To Help You Have Interesting Conversations
By 10.18.16 — Updated: 11.1.16
Do your friends think your online conversations are, well, kind of boring? Facebook Messenger wants to change that with a new feature designed to help users strike up interesting conversations. [More]
Report: Google, Disney Aren’t Going To Bid For Twitter After All
By 10.6.16
While the rumor mill has been working extra hard lately, churning out names of possible suitors looking to buy Twitter, a new report says a few big names are definitely not interested in putting up bids. [More]
Facebook Creeps Into Craigslist Territory With “Marketplace”
By 10.3.16
You’ve like seen it for years: “friends” using Facebook as their own personal garage sale to persuade you and others to purchase their belongings, apartments, cars, and other items on Facebook. Now, instead of seeing those posts littering your news feed, or in area “buy, sell, or trade” groups, the social media giant has created its own dedicated Craigslist clone, dubbed Marketplace. [More]
Twitter Now Lets Businesses Show When They Monitor Customer Service Tweets
By 9.15.16
The Twitter feeds of most big companies are littered with gripes from customers trying to get someone to resolve their problem. Thing is, some companies either don’t monitor their Twitter feeds for customer service complaints, or only only respond to these Tweets during certain times. A new Twitter feature is intended to let businesses be more transparent about if and when they handle customer service on the social media platform.
[More]
You Can Now Order Domino’s Pizza Through A Facebook Messenger Bot
By 9.15.16
After successfully launching a Facebook messenger chatbot in the UK and Ireland that takes customers’ pizza orders, Domino’s is now making the feature available stateside. [More]
Snapchat Killing Off “Local Stories” In Favor Of Live Event Feeds
By 9.7.16
If you like checking out “Local Stories” to see what other folks in your city are posting on Snapchat, well, prepare to say farewell: Snapchat is ditching that feature so the company can focus more on its live event channels. [More]
Report: Apple Working On Video Editing, Sharing App In A Push Towards Social
By 8.25.16
Instead of just making the hardware that allows folks to use social media, Apple is reportedly working on a video sharing and editing application of its own, and testing out new features for it on its iOS. This way, it can be/ the social tool instead of just the means to an end. [More]
Instagram Launching Live “Events” Video Channel
By 8.17.16
Along with viewing your friends’ photos and videos in your feed, or checking out what’s popular on across app, Instagram is adding a new “Live Events” video channel that streams, well, events. Live. [More]
Pinterest Will Join All The Other Social Media Platforms With New “Promoted Video” Ads
By 8.17.16
When it comes to social media, sure, companies want to set themselves apart and be somehow different from all the rest. But they also don’t want to be left behind, which is probably why Pinterest is now joining the video advertising fray. [More]
