If you were signing up for a plan called the “Sirius Everything Plan,” don’t you think that it would include…well, everything? At least, all of the programming that new car owners get to sample with their trial subscription. When Chris renewed his SiriusXM subscription for his new car, nothing on the paperwork led him to believe that he wasn’t selecting a different subscription from what he already had. Yet he did. Because at Sirius, “everything” isn’t everything.
Some people, and companies, just don’t take a hint. Sirius has been calling Matthew two and three times a day trying to get him to resubscribe. No matter how many times he tells them no, they still keep coming around, trying to win him back. Ok, that’s not so much a problem with taking a hint as serious stalker behavior.