Four months in, customers are still experiencing problems with SIGG USA’s metal bottle replacement program. Amy writes that her purchase required her to input billing information, even though she had gift certificate code, her debit card was charged, and she has been unable to reach SIGG to obtain a refund.
After SIGG USA announced that their metal water bottles contained plastic additive BPA, they offered to exchange consumers’ offending bottles for new ones. Karen sent her BPA-riddled water bottles in for replacement, and received her gift certificate to buy two new ones for a total of $46.98. But something went horribly wrong, and now she has a store credit for just under $50,000.
Back in August, SIGG USA announced that metal, plastic-lined water bottles it had sold as “BPA-free” did, in fact, have plastic liners containing BPA. While the company insisted that the chemical didn’t leach into water. Reader Cassi owned eight bottles, and decided to participate in Sigg’s exchange program. Too bad the “exchange” part of the transaction isn’t going very smoothly.
Last week, Swiss company SIGG splashed a bunch of ice water in the faces of consumers who go out of their way to avoid products containing bisphenol-A (BPA). The company announced that the linings formerly used in their aluminum bottles did, in fact, contain the controversial substance.
I may as well attach my Nalgene bottles to myself with steel cables, but it seems like everyone is switching over to metal bottles because of the public’s new-found fear of plastic additive bisphenol-A (BPA.) One of the major manufacturers of aluminum bottles, Sigg, recently admitted that the plastic liners of their metal bottles kind of, um, contained BPA. Cue uproar.