Alexander wonders: if Toys ‘R’ Us is a business that caters to children, why aren’t their policies very child-friendly? If fickle children receive duplicate gifts or things they just don’t want, why won’t the chain take them back? He shared a recent experience along with his rant.
Kim tells Consumerist that she was dismayed to learn that The Children’s Place has started limiting how many returns customers can make, scanning driver’s licenses to track repeat returners. She wonders, have company executives tried to corral multiple preschoolers into trying on stacks of clothing in a store fitting room?