More than two years after a woman was pricked by a hypodermic needle her daughter picked up in a Target parking lot, a jury has awarded her more than $4.6 million. [More]
We’ve come a long way from the days of glistening abs stretching across every Abercrombie & Fitch billboard and shopping bag, and “cool” executives who’d rather not deal with any uncool customers: as the company continues its campaign toward wholesomeness, the new focus is on making shoppers feel good about themselves. [More]
A few years ago, it seemed like Best Buy was nothing more than a poorly decorated Amazon and Newegg showroom, and the business of big-box electronics stores was doomed. Sometimes, though, the popular wisdom isn’t true, and an electronics store that appears to be doomed can make a comeback. [More]
A few years ago, Gap realized that telling its customers to “Dress Normal” wasn’t such a great idea: customers were turned off, and sales plummeted. That air of normalcy is still plaguing the company. [More]
What would the retail landscape look like if we didn’t have the Internet and online shopping? No one can say, for sure (unless you know someone who can travel to parallel universes*), but one analyst says there’d be about 1.2 million more people with jobs in retail. [More]
What happens when a monkey gets loose in a Walmart parking lot and jumps a store employee? Someone catches the whole thing on video, that’s what happens, and the Internet goes crazy.
Often when a shopper is loyal to a brand, product, or company, it’s simply because they have a long history with it. That’s why retailers are trying to hook college-age students now — even before full-time jobs bring them a disposable income — in the hopes that they’ll become lifelong shoppers. [More]
Yet another designer brand has decided to pull back on its department store presence in an attempt to polish up its image in the eyes of consumers and boost flagging sales. Michael Kors announced it will no longer accept coupons for its merchandise sold in department stores, and will be pulling back from that category in general come next year. [More]
Much like its fellow luxury retail brands, Coach has been trying to turn around its struggling business in recent years. Today, the company said its efforts have actually paid off, and that sales are picking up. But despite that, Coach says it’s time to cut loose about 25% of its department store locations in North America, so it can continue to climb its way back up the retail ladder. [More]
It’s back-to-school season, when stores stack their aisles high with folding chairs and mini-fridges meant for students heading to college or back to college. What do you actually need, though, and how should you shop for it? What should you spend a lot on, and what can you leave behind? Our colleagues down the hall at Consumer Reports have some ideas about what new students should shop for, and how to shop for it. [More]
In a deeply unscientific experiment, Vice’s Yasmin Jeffery went to IKEA to eavesdrop on strangers and try to draw wider conclusions about their relationships. While she was prowling in the UK, the feeling of wanting to argue with your partner in an IKEA, much like the feeling of being trapped in a parking garage with no way out, is a universal part of the human condition, even in places where there is no IKEA, because the arguments aren’t really about IKEA at all. [More]
When you see the words “final sale” on a sign at your favorite retailer, that means that an item is as marked down as it’s going to get, right? Well… maybe not. Watch for fine print on that signage: what you might think just means the last markdown on an item could actually mean “no returns.” [More]
Convenient? Sure. But we will never look at the self-checkout scanner the same way again after an Ohio man admitted to defecating on a UScan-it terminal at a Kroger grocery.
Over the past year, a number of onetime mall behemoths — Macy’s, Sears, and other retailers — have suffered slipping sales that have led to store closures. While these mid-range department stores have working for years to increase sales and meet customer demand, many high-end retailers – like Nordstrom — have avoided that fate, at least until now. [More]