Consumerist reader Mark has a problem: He needs some summer shoes. Simple, right? But while he was hoping to buy a pair at his local Target in Columbus, Ohio, alas, he has been greeted by a sad scene not once, but twice recently. [More]
Have you ever ordered a pair of shoes online only to receive them and they don’t fit? Well, to rid consumers of the hassle that is ordering, returning and reordering, eBay has invented an inflatable sock to fit every shoe shape. [More]
Prison commissaries sell basic consumer goods like deodorant and snacks, and also optional clothing items like socks and work boots. A reader’s letter brought a dilemma to our attention: the regular warranty exchange procedures don’t work when you’re in prison and can’t receive outside mail. [More]
A snaggle-toothed time-traveling Brit once asked a question for the ages: “Who throws a shoe?” Friends, the answer to that Powersian question is: “Someone who has nothing else on hand but needs to fight off armed robbers.” A Manchester shopkeeper over in the United Kingdom flew in the face of that incredulous question, fending off intruders with his footwear. [More]
WARNING: If you want your hope for the future of our children to remain undimmed, you should probably stop reading this. Otherwise, the haunting jingle accompanying the commercial for “Daddy’s Money Secret Wedges” will stomp your vision of a world where everything isn’t focused on image, wealth and material goods into a dark, globby puddle of woe. [More]
If Aaron had different-sized feet, he’d be all set. Well, also if his shoes were different sizes. Neither is true. He ordered some Rockport shoes more than a year ago, then set them aside. When he opened the box, he discovered that they had two different size insoles. How does that happen? He doesn’t know, but Rockport isn’t willing to send him a replacement insole. [More]
Maybe Tim is being irrational, but he was under the impression that if he spent $100 on a pair of shoes, he could depend on the soles to not fall apart inside of a year. Sure, he lives in New York City and puts a lot of miles on his shoes, but isn’t that the point of shoes? When his first pair of Converse by John Varvatos wore out, he bought another. He really liked the shoes, except for the pesky hole in the heel. When the second pair fell apart within six months too, he sought help from Converse. Apparently, Converse has never helped a customer with a complaint about the longevity of their shoes before, because they don’t seem to know how to deal with an unhappy customer. Or maybe their passing Tim around to different places and departments and ignoring his messages is their policy.
Sean’s new shoes hurt his feet. When he realized that this wasn’t because he was out of shape or had bought the wrong size, he figured it had been too long since buying the shoes, and he wouldn’t be able to return them. Not so when the shoes were from New Balance, purveyors of sneaker awesomeness.
Your shoes are probably the single most expensive piece of clothing you wear every day, and are undoubtedly the garment you put under the most stress and expect the most out of. Take care of them and you can get some extra mileage out of your clothing budget.
Would you like to have a new pair of shoes in your favorite styles sent to you every month, at a discount, without having to visit stores to try them on, or slog through online catalog pages trying to find just the right pair? Millions of women think that this is a great idea, and have joined online shoe-of-the-month clubs like JustFabulous, ShoeDazzle, and ShoeMint.
Customers of Payless ShoeSource have apparently taken the name of the business to heart, giving the company so little money that it has decided to shut down 475 poorly performing stores over the next three years. Of the shops — including sister franchise Stride Rite — being set up to be stomped, 300 are scheduled to be closed by the end of the fiscal year.
Reader Dan was hoping Aldo would sell him just one shoe after his roommate’s dog ate one, but they ended up sending him a whole new pair for free. Regular customer service told Dan that they don’t sell shoes in singles but after sending his note to the folks at the top of Aldo, his story starting making the rounds internally and they shined down on him with rays of benevolence.
I hear from runners I know that Vibram 5 Fingers shoes are the greatest invention since… well, shoes. Reader Mark agrees, and when his pair developed burst seams and some other holes, he was unhappy. He would miss his unbelievably dorky-looking but comfortable shoes. So he did the only logical thing: he posted a photo essay online of the wonderful times that he and his shoes had together, and sent a link to Vibram USA.
Sorry canucks, your shoe options just shrunk a little bit. Starting April 1st, Zappos is no longer going to ship to Canada.
Keeping your feet dry is sort of a key feature of shoes, so Justin was disappointed when the sole of his Clarks boots cracked and leaked whenever he wore the boots in the rain. He contacted the company and learned that their shoe soles have a five-year warranty, and mailed out his broken shoes and had a replacement pair within just a few weeks. Hooray!
Jay says he’s stumbled upon a ludicrous fee at a dance-focused shop. If you try on a pair of shoes but decide not to buy them, you owe the store $20.