This news may shock you, but “footlong” sandwiches from the chain Subway have not historically been an entire foot long. Back in 2013, customers in different states filed class actions alleging that the sandwiches usually measure 11 to 11.5 inches. While most customers and many sandwich artists would say “close enough,” some literal-minded consumers were unable to abide 11.5-inch and 5.75-inch sandwiches. The lawsuit has finally been settled, and customers aren’t owed any money, because an extra half-inch of bread is apparently its own reward. [More]
Two and a half years ago, a man who eats tuna filed a class action lawsuit against Starkist, a tuna company. His allegation was that the company was deliberately under-filling each can by a few tenths of an ounce. That might not make a difference to one consumer making one tuna salad, but would add up over millions of cans. While Starkist doesn’t admit fault, the case has been settled. [More]
The world was shocked, simply shocked to hear this week that actor Tom Selleck was embroiled in a water hullabaloo out in California. After the Calleguas Municipal Water District filed a lawsuit accusing the Magnum P.I. star and his wife of stealing water by the truckload from a fire hydrant, the two sides have reportedly reached a tentative settlement.
Using fake news stories and trumped-up, unsubstantiated claims, the marketers of a supplement that claimed to be the answer to memory loss problems sold nearly $100 million worth of the stuff in just a few years. Now they have to fork over $1.4 million to federal and state authorities for making these deceptive statements, and face millions more in penalties if they fail to comply. [More]
FCC, TracFone Reach Settlement: Provider Will Now Unlock Customers Phones’ Like They Said They Would
Unlocking your phone is legal, and the wireless industry agreed months ago to a set of conditions that went into effect earlier this year that allow consumers to do just that. Those companies all promised the FCC that they had a plan. And when you tell a federal agency that you have a plan, you probably actually should, and ought to follow it, too. One company didn’t, and that has landed them in some hot water with the commission.
Kohl’s Corporation must shell out nearly $1 million to settle lawsuits with four California counties over allegations the company charged customers more than the price advertised on shelves and signs. [More]
The three largest companies to collect and disseminate credit information for millions of Americans – Experian, Equifax and TransUnion – must significantly change the way they treat disputed information on credit reports as part of a massive multi-state settlement announced this week. [More]
Although dyeing your hair an ashen color is apparently a fashion thing right now, some consumers will try just about anything to stall the steely tint from cropping up on their heads: including shelling out big bucks for dietary supplements that promise to prevent or reverse the presence of gray hair. Only, according to a new settlement with the Federal Trade Commission, those claims weren’t actually backed by science. [More]
Black & Decker To Pay $1.57M Penalty For Failing To Report Defects Of Lawnmower That Started On Its Own
Under federal law, manufacturers, distributors and retailers are required to immediately report information regarding possible safety defects to the Consumer Product Safety Commission within 24 hours of obtaining reasonable supporting evidence. That 24-hour window allegedly turned into 11 years for Black & Decker and now the company must pay a nearly $1.6 million fine for failing report safety issues related to an electric lawnmower that started spontaneously, injuring at least two consumers. [More]
Some homeowners who were wrongly denied mortgage assistance from Wells Fargo will soon receive the help they needed years ago after a federal judge ruled this week that the bank’s denial of modifications were in breach of a 2010 settlement involving adjustable-payment mortgages. [More]
The lawsuit filed by the family of a Georgia woman who died in a 2010 car accident that spurred the recall of 2.5 million General Motors vehicles with faulty ignition switches has been settled out of court. [More]
Citigroup Forgot To Compensate 23,000 Consumers For Abusive Foreclosure Practices, Sending Checks Now
Several years ago, Citigroup reached a deal with federal regulators that required the company to provide compensation for nearly 380,000 people affected by foreclosure abuse. Only the lender didn’t exactly follow through, failing to send checks to 23,000 consumers. [More]