The founder of a group that places service dogs with disabled vets says he went through a 48-hour ordeal at Dulles airport outside Washington, D.C., this week and that not only did United Airlines employees kick his service dog twice, but one staffer actually insulted him in public. [More]
service dogs
Disabled Vet Says United Employees Kicked His Service Dog, Asked Him If He Was Retarded
By 7.20.12 — Updated: 3.26.13
Why Is There A Dog Sitting At The Table At Outback Steakhouse?
By 11.10.11
If they knew what an Outback Steakhouse was, most dogs would want to visit there as often as possible. But non-service dogs aren’t allowed inside. Reader Erik and his wife recently attempted to dine at Outback, but the presence of another customer’s large, poorly behaved ostensible service dog drove them out of the restaurant. [More]
TJ Maxx Subsidiary Kicks Out Girl With Service Dog, Apologizes, Then Kicks Her Out Again
By 10.28.11
After an autistic girl and her service dog were wrongly kicked out of a discount clothing store owned by TJ Maxx, the district manager profusely apologized and gave them a $25 gift card to pick out anything she liked. When she returned and tried to use the gift card, store staff kicked her out for having a service dog again. Looks like someone didn’t get the memo. [More]
Continental Sorta-Apologizes For Not Allowing Service Dog On Flight
By 9.24.10
Last month, Continental wouldn’t let Jessica bring her service dog on a flight because a ticket agent thought she was pulling one over on the airline. Now Continental has finally responded to Jessica’s complaint. She said the company is admitting partial fault in the dust-up, writing the agent’s “failure to provide you with the correct information would be considered a violation of federal disability law.” [More]
