Sharon’s husband had Best Buy repair a laptop, and when he got it back the Windows 7 operating system was missing. They complained to Best Buy, which refused to reinstall the system, saying it had held up its end of the bargain because it had originally sold them a laptop, not Windows 7. [More]
Rachael wrote us last year about a New York McDonald’s policy of selling medium-sized drinks as large during breakfast hours.
Academic and New York Times blogger Stanley Fish kicks off nominations for Worst Company in America 2009 with his account of frustrations—both consumer and grammatical—with AT&T.