A Michigan couple were shopping at Sears Outlet with their infant last week when they realized that they had been trapped inside the store. Police responding to a tripped alarm last Monday night discovered the would-be customers inside, claiming that employees had closed up and left them inside. [More]
When Wesley’s dishwasher died, he found himself in a sad and typical modern predicament: it was easier and more cost effective to go and buy a new dishwasher when his broke. So he ordered one from the Sears Outlet. This turned out to be a bad idea, at least if he wanted a dishwasher actually delivered to his house. If you enjoy waiting around for installers to never show up, perhaps Sears is your store.
All that Consumerist reader Jill wants right now is a fridge with a working ice maker. Alas, after four repair visits and months of finger-pointing and runaround from Sears, her 6-month-old fridge still lacks a functioning ice maker and it doesn’t look like that will change anytime soon.
When his washing machine from a Sears Outlet failed during its very first load of laundry, flooding the house, Rob thought that everything would be okay. Replacing the defective washer was a painless and easy process, thanks to the staff of his local store. Getting Sears to cover the thousands of dollars’ worth of water damage to his home…not so much.