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Samsung

Samsung Investigation Finds Battery Was Likely Main Cause Of Galaxy Note 7 Debacle

Five months after Samsung’s Galaxy Note 7 debacle began, the tech company is preparing to put the whole exploding phone thing in the past, starting with an inquiry into why the devices unexpectedly caught fire or began to smoke.  [More]

Adam Fagen

Samsung Vice Chairman Linked To Growing South Korea Bribery Scandal

As if the worldwide recall of its Galaxy Note 7 — not to mention 2.8 million washing machines that could break your jaw — wasn’t enough of an issue for Samsung, one of the company’s executives has now been linked to a growing bribery scandal investigation in South Korea.  [More]

Your New Stormtrooper Snuggie Comes With A Surprise: It Strips You Of Your Right To File A Lawsuit

Your New Stormtrooper Snuggie Comes With A Surprise: It Strips You Of Your Right To File A Lawsuit

Until the other day, Consumerist reader Jeff had completely forgotten about that cute Stormtrooper Snuggie someone gave him for Christmas. When he finally opened the box, there was the Star Wars-themed sleeved blanket, and a slip of paper giving him the bad news: He had, without doing a thing, given up his right to sue the Snuggie’s manufacturer. [More]

Samsung Galaxy S7 Owners Say Camera Glass Shatters Unexpectedly

Samsung Galaxy S7 Owners Say Camera Glass Shatters Unexpectedly

When you purchase a brand-new smartphone you don’t expect to wake up days later to a broken camera lens. Yet, that’s exactly what Consumerist reader Sean says happened to his new Samsung Galaxy S7, and he’s apparently not alone, as Samsung’s own forums are filled with similar stories.  [More]

Verizon Will Allow Samsung To Brick Remaining Galaxy Note 7 Phones In January

Verizon Will Allow Samsung To Brick Remaining Galaxy Note 7 Phones In January

Last week, Samsung announced that it will soon push out a software update for the Galaxy Note 7 that will have the effect of rendering the recalled device useless. At the time, Verizon pushed back, saying it would not forward this update on to Note 7 users on its wireless network. The telecom giant has since agreed to allow the phone-bricking update to go through, but not until January. [More]

Reddit

Samsung Software Update Will Deliberately ‘Brick’ Remaining Galaxy Note 7 Phones

If you’re one of the few folks still using a recalled, potentially dangerous Samsung Galaxy Note 7, you need to find a replacement soon, as Samsung’s next software update for the Note 7 will render it useless. [More]

afagen

Supreme Court Overturns $399M Verdict In Long-Running Apple/Samsung Patent Spat

The seemingly never-ending smartphone patent slapfight between Apple and Samsung continues on, with the U.S. Supreme Court ruling today that a $399 million jury award granted to Apple needs to be reassessed because the iPhone maker isn’t entitled to all of the profits from the infringing Samsung devices. [More]

After Note 7 Debacle, Samsung Tells Galaxy S7 Users Phone Is Perfectly Safe

After Note 7 Debacle, Samsung Tells Galaxy S7 Users Phone Is Perfectly Safe

After Samsung’s Galaxy Note 7 exploding smartphones debacle, the company is more than ready to move on, and is hoping it can convince customers its other phones — like its flagship Galaxy S7 — won’t explode or set fire to your bedroom. [More]

Samsung Patent Describes Holographic TV Technology

Samsung Patent Describes Holographic TV Technology

Don’t want to wear a headset to get up close and personal with your TV content? Samsung has a vision for the future that includes holographic technology that beams a 3-D picture to viewers without anyone putting on special glasses. [More]

Reddit

Samsung To World: We’re Super Duper Sorry About That Whole Exploding Phone Thing

Samsung has a problem: a lot of their stuff has been in the headlines lately for exploding. Between the months-long Galaxy Note 7 debacle, and the much more recent washing machine recall, the premium tech company is quickly getting a bad reputation for going boom. So Samsung’s trying to get out in front of it, promising the U.S. and the world that it’s so, so sorry and won’t do it again. [More]

Janitors

Samsung’s Galaxy S8 Will Come With An AI Digital Assistant

While the dust from Galaxy Note 7 fallout is still far from settling, Samsung is looking to the future and its next Galaxy device, perhaps in the hopes that it’ll take everyone’s minds off this whole “exploding phone batteries” thing. To that end, the company has announced it’s launching a new artificial intelligence digital assistant service along with its upcoming Galaxy S8 smartphone. [More]

Samsung

Samsung Banning Galaxy Note 7 Devices From Connecting To Networks In New Zealand

If you haven’t already turned in your potentially explosive, recalled Samsung Galaxy Note 7, now is the time: Samsung plans to disconnect the phones from cellular networks — at least in New Zealand.  [More]

CPSC

Samsung Recalls 2.8 Million Top-Loading Washing Machines Because You Shouldn’t Break Your Jaw Doing The Laundry

Back in September, federal safety regulators advised owners of Samsung washing machine owners to go easy on their heavy laundry loads after several folks had complained about violent, almost explosive, vibrations. Now, more than a month later, Samsung is recalling nearly 3 million machines and disclosing that these washers have done some significant damage to users — like breaking one person’s jaw. [More]

Reddit

Are Explosion-Proof Batteries On The Way?

Between Samsung’s massive Galaxy Note 7 recall, hoverboards that catch fire, and e-cigarettes that unexpectedly combust, there has been no shortage of dangerous examples that suggest some batteries — specifically of the lithium-ion type — found in popular electronics are susceptible to explosions. Now, scientists are working to create a safer alternative power source.  [More]

Samsung

South Korean Customers Sue Samsung Over Galaxy Note 7

It took less than a week for attorneys in a class action suit against Samsung in South Korea to round up 500 customers interested in demanding compensation from the company after their experience with the Galaxy Note 7 recall. Public opinion has turned against Samsung in its home country as well as in the rest of the world, leading to the worst crisis in company history. [More]

Reddit

The Inside Story Of How Samsung Botched The Galaxy Note 7 Recall

One important decision by Samsung executives turned the Galaxy Note 7 from a big but manageable product defect to a brand-destroying disaster. Reports from all over the world were coming in of Galaxy Note 7 fires, along with pressure from mobile carriers and from customers to do something about it. Yet the company didn’t know exactly what was causing the batteries to explode. [More]

Janitors

Samsung Tries To Move Past Galaxy Note 7 Debacle With Discounts On Note 8 In South Korea

Samsung may have discontinued the Galaxy Note 7 smartphone earlier this month after a massive recall linked to reports that the devices had the tendency to overheat and explode, but that doesn’t mean the tech company is ready to throw in the towel on the entire Galaxy Note line. In fact, a new report suggests the company is still planning a new version of the devices and offering customers in South Korea a discount if they stick around.  [More]

Amtrak Now Prohibiting Passengers From Bringing Galaxy Note 7 Devices On Trains

Amtrak Now Prohibiting Passengers From Bringing Galaxy Note 7 Devices On Trains

First planes, now trains: the Samsung Galaxy Note 7 is no longer welcome on Amtrak. [More]