Samsung

U.S. Safety Regulators: Power Down Your Replacement Galaxy Note 7s

First, Samsung halted production on the non-recalled Galaxy Note 7, then all the wireless providers and Best Buy stop selling the phone. Now the U.S. Consumer Product Safety Commission is saying that folks who have one of these devices should power them down while the agency investigates new reports of exploding and overheating phones. [More]

Best Buy & All Major Wireless Providers Have Stopped Selling Note 7

Best Buy & All Major Wireless Providers Have Stopped Selling Note 7

Following last night’s news that Samsung had once again halted production on the Galaxy Note 7, all four of the nation’s major wireless provider, and its biggest electronics retailer, say they have all pulled the Note 7 from sale. [More]

Reddit

Samsung Reportedly Halts Production On Samsung Note 7… Again

More than a month after Samsung first halted production on the Samsung Galaxy Note 7 amid incidents of exploding and smoking batteries, a new report out South Korea claims that the electronics giant has once again stopped producing the phone following news that supposedly safe Note 7 devices might have a similar defect to the original. [More]

Adam Fagen

Appeals Court Rules For Apple In One Of Its Patent Infringement Fights With Samsung

Apple just won the latest round in one of its fights with Samsung over patent infringement, with a federal appeals court ruling that reinstates a $119.6 million patent-infringement verdict it scored.

[More]

Reddit

[UPDATE] All 4 Major Carriers Allow Customers Can Trade In Replacement Note 7 Phones For Any Other Model

UPDATE : All four major wireless providers say they will allow owners of replacement Note 7 smartphones to exchange them for a new device from any manufacturer after a new, supposedly non-recalled Note 7 caused a Southwest Airlines flight to be evacuated earlier this week.  [More]

Federal Safety Regulators Investigating Report Of Replacement Samsung Note 7 Catching Fire

Federal Safety Regulators Investigating Report Of Replacement Samsung Note 7 Catching Fire

Earlier today, a Southwest Airlines flight from Louisville to Baltimore had to be evacuated after smoke and fire began to spew out of a Samsung Galaxy Note 7, one that was replaced and should not have had an overheating battery. Now, the U.S. Consumer Product Safety Commission has confirmed that it is looking into this incident. [More]

Samsung

Replacement, Supposedly Non-Flammable Samsung Galaxy Note 7 Catches Fire On Plane

We’ve heard from dozens and dozens of readers who have had trouble exchanging their defective Samsung Galaxy Note 7 phones since the recall became official. Consumers who do get their hands on new phones, though, are supposed to be able to trust that those units are safe — or at least, as safe as any other new phone — and are not going to catch fire while in use. [More]

Samsung

Report: Some Replacement Samsung Galaxy Note 7 Phones Still Too Hot To Handle

The Samsung Galaxy Note 7 was officially recalled about two weeks ago, because it has this way of potentially catching fire or exploding — both pretty horrible traits in a smartphone (or anything else, really). New, non-defective units are in, so owners have been swapping out their old phones and new consumers have been buying up the new ones, too. Except reports say those may not be quite right, either. [More]

CPSC

Amid Complaints Of Exploding Samsung Washing Machines, Safety Agency Says To Use Delicate Cycle

Some owners of Samsung top-loading washing machines say their appliances exploded while in normal use. Now, federal safety regulators have confirmed they are looking into the matter and are advising Samsung owners on the best way to avoid the potential problem.
[More]

Kārlis Dambrāns

Overheating Samsung Tablet Blamed For Delta Flight Diversion

A Delta Air Lines flight was diverted over the weekend when a Samsung device overheated after being jammed between seats. But the device wasn’t the recently recalled Samsung Note 7 smartphone, it was an unspecified tablet from the device maker.  [More]

Samsung

What’s Going Wrong With Samsung Galaxy Note 7 Exchanges — And What You Can Do

Samsung issued an official recall of the defective, flammable, potentially exploding Galaxy Note 7 phone just over a week ago. Since then, consumers who own the defective devices have been trying to get the exchanges they’re due… but it’s not always going so well. [More]

Samsung

Samsung Galaxy Note 7 Owners Report Phone Exchange Program Not Going So Well

Nobody really wants their pocket to explode or their purse to catch fire. That’s bad. So owners of defective Samsung Galaxy Note 7 phones, which have a manufacturing defect in the battery that can lead it to catch fire or explode, have been told to exchange theirs. That, however, is proving much easier on paper than in reality. [More]

Authorities In Korea Order Samsung To X-Ray New Galaxy Note 7 Batteries

Authorities In Korea Order Samsung To X-Ray New Galaxy Note 7 Batteries

Samsung has now shipped out some replacement devices for recalled Galaxy Note 7 phones, with enough new phones to replace maybe half of the 1 million phones sold in the United States so far. Meanwhile, in Samsung’s home country of South Korea, the government has a relatively low-tech way to check the battery status of the high-tech phones: Samsung X-ray the batteries. [More]

Samsung

Sprint CEO: This Whole Note 7 Recall Thing Will Be Forgotten In 6 Months

Despite weeks of Samsung’s Galaxy Note 7 grabbing headlines — first for reports of exploding devices, then for the drawn-out process that eventually led to an official recall — at least one person thinks the whole controversy will be forgotten sooner rather than later. [More]

Samsung

Report: Samsung Rushed Galaxy Note 7 To Beat Predictable iPhone 7 To Market

The Galaxy Note 7 has been plagued by reports of fires and explosions almost since the day it launched. After a few tumultuous weeks and a “product exchange,” the phone finally received an official safety recall on Sept. 15. But Samsung’s been making smartphones for a while now. The previous iterations of the Galaxy Note, and the company’s other popular series, the Galaxy S, generally do not explode. So how did they blow it so badly on this one? [More]

Samsung U.S. President: Sorry About That Whole Exploding Note 7 Battery Thing; New Phones Coming 9/21

Samsung U.S. President: Sorry About That Whole Exploding Note 7 Battery Thing; New Phones Coming 9/21

Yesterday, two weeks after halting all sales of the Galaxy Note 7 following reports of exploding and overheating batteries, Samsung and the U.S. Consumer Product Safety Commission finally made the recall official yesterday afternoon. Now, the head of Samsung’s U.S. division is standing outside your window with a boombox over his head, playing an apology tune in the hope that you won’t go running into the arms of Apple. [More]

Samsung

In late August, Samsung began delaying shipments of new Galaxy Note 7 phones amid reports of exploding and overheating devices. Then right before Labor Day it informally declared a sort-of recall without going through official channels or offering a proven remedy for the flaw. Now, two weeks later, the company has finally made the high-profile recall official. [More]

Samsung

Samsung Explains Battery Flaw Behind Overheated, Exploding Galaxy Note 7

Even though the Samsung Galaxy Note 7 has — as of Tuesday morning — yet to be officially recalled in the U.S., we now have a slightly better idea of the underlying flaw in the device’s battery that has resulted in dozens of incidents of Note 7s overheating or exploding. [More]