UPDATE: The NY Post has revised — without any mention of a correction — its original story to now clarify that the phone involved in this incident was not a Note 7, but apparently a lesser-known Samsung Galaxy phone, the Core Prime. We have corrected the story below to reflect this important change. [More]
Despite what headlines might say, the occasionally-exploding Samsung Galaxy Note 7 has not yet been recalled. Samsung has a “product exchange program” for owners of the device, and stores have been told not to sell it, but an official recall through the Consumer Products Safety Commission hasn’t yet happened. However, Samsung has announced how you’ll be able to tell which phones have the purportedly defective battery and which don’t. [More]
Federal Safety Commission Urges Samsung Galaxy Note 7 Owners To Stop Using, Charging Devices; Still No Official Recall
A week after Samsung said that it would eventually be recalling the recently released Galaxy Note 7 phones over reports of exploding and smoking devices, the tech giant has yet to finalize an official recall with the U.S. Consumer Product Safety Commission. Regardless, the CPSC is now publicly urging anyone who has one of these devices to stop using or charging their phone. [More]
For more than a week, dozens of container ships operated by Hanjin Shipping have been stranded at sea after the company’s sudden bankruptcy filing, delaying deliveries for goods just as retailers are stocking up for the holiday shopping season. Now Samsung is asking a judge for help to get its stuff out of Hanjin’s hands. [More]
Exploding phones are never a good thing, unless maybe you’re writing a James Bond movie. But they’re an exceptionally bad thing in a crowded, high-pressure space where emergency workers can’t reach you… like an airplane. So the FAA is asking you, please, pretty please: if you have a Galaxy Note 7 could you, you know, not use it or charge it on your flight?
Samsung still hasn’t officially recalled the Galaxy Note 7, its new smartphone that has a rare but very problematic issue with exploding batteries. While the company has admitted that the phones are defective and has an exchange program in place, it’s not an official recall through the Consumer Products Safety Commission. That’s a problem for the Federal Aviation Administration, since the phone would automatically be banned from planes if it had been recalled. It hasn’t, so it’s not. [More]
Despite confirming to media outlets earlier today that the Galaxy Note 7 would be “recalled” — implying that the company would soon go through official regulatory channels — Samsung has gone ahead and announced details of a “product exchange program” that is not, in actuality, an official recall. [More]
Samsung Will Recall Galaxy Note 7 After Reports Of Battery Explosions, Fires (But Hasn’t Done It Yet)
Unless you’re a stevedore or are involved in logistics, you’re probably not terribly familiar with Hanjin Shipping out of South Korea. So news of the company’s bankruptcy filing on Wednesday may have been slightly off your radar. But when one of the world’s largest shipping companies goes belly-up, it can have ripple effects that may mess with your holiday. [More]
Following Korean news reports of the batteries in some new Samsung Galaxy Note 7 phones catching fire or exploding, Samsung says it is delaying shipments of the device pending additional quality control testing. [More]
Just two years after launching its own streaming music service, Samsung will shutter Milk Music next month. [More]
If you’re not willing to pay full price on a brand new phone but still want a premium device, you may have another option soon: a new report says Samsung has plans to launch a program offering refurbished versions of its phones as early as next year. [More]
You might be familiar with the Samsung S7 Active smartphone, which both the manufacturer and its exclusive retailer, AT&T, advertise as being waterproof. Our phone-dunking colleagues down the hall at Consumer Reports tested that claim and found the S7 Active lacking, with two test phones failing after a simulated 5-foot dunk in a water tank. Yet it turns out AT&T employees aren’t aware of this issue, and owners of the phone won’t get a lifetime warranty for liquid damage. [More]
Where does your mobile phone actually come from? What company makes it? How many people — how many businesses, how many factories, how many hands — were involved in its making? Most of us probably have no idea whatsoever how to answer those questions.
A big tech deal was announced between two international companies today. Japan-based SoftBank bought UK-based ARM for $32 billion, a sentence that’s meaningless to most of us. But put another way, it starts to make a whole lot more sense: the company that owns Sprint just bought the company that makes the parts that make your iPhone actually work.
When a product says it’s water resistant, you probably aren’t going to test that claim out yourself (at least not intentionally). That’s why we’ve got the fine folks at Consumer Reports, who recently subjected the Samsung Galaxy S7 Active to a “dunk test” to see if the phone would live up to its watertight claims. [More]